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Jitendra Solanki

@jitendrasolanki

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Product Director with 11.4+ yrs in the BFSI domain with expertise in Digital Banking, Product Mgmt

India

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What I'm looking for

Hi team,

I am currently serving my notice period and can join from 31 March 2023. I am based out of Bengaluru, India.

I am looking for opportunities in the Product, Digital Banking, and Digital Transformation domains in India or outside India as well. I hope to leverage my professional accomplishments to provide valuable insights to your organization.

An MBA graduate and seasoned Certified Product Manager with SAFe POPM and PSPO certifications, boasting over 11.4+ years of experience across multiple facets of the financial industry, including Digital Banking, Retail Banking, Business Banking, Credit Cards, Payments, and Lending. Recognized for expertise in Product Management, Digital Strategy, and Digital Transformation within the Banking and Fintech sector. Currently, actively pursuing an AI-ML Post Graduate Program, equipped with the advanced skills and knowledge necessary to excel in the ever-evolving field of AI Product Management in Banking/Financial industry.

Experience

Current

Product Lead

Current

Freelancing

May 2023 - Present (1 year)

Role and Responsibility:
1. Driving the strategic direction for AI-ML initiatives: identifying and evaluating various AI-ML use cases in different industries
like Banking, Fintech, Media etc.
2. Define and drive the Product roadmap and implementing the solutions.
3. Cross-functional Collaboration: Collaborate with Engineering, Business, Operations teams, and Product leadership to define
product

Product Management Machine Learning AI Machine Learning Analytics AI Artificial Intelligence Project Management Agile Project Management Web Applications Mobile Apps Design Research

Senior Digital Product Manager

Wells Fargo

Nov 2020 - Jan 2023 (2 years 2 months)

• Launched a new customer onboarding platform on Web and Mobile for Small Business segment with 20,000+ new customers on a monthly basis
• Reduced the customer application journey TAT from 50+mins to 18mins
• Increased the auto-book account opening rate from 2% to 28%
• Enabled new customer journeys and use cases with enhanced UI/UX and Analytics improving the NPS score by 70%
• Reduced customer d

Agile Banking APIs Product Management Mobile Web Customer Onboarding

Director - Analytics and Digital

Transword Systems Incorporated

Jan 2023 - Mar 2023 (2 months)

Role and Responsibility:
• Managed and led a digital team of 7 members in executing multi-channel digital communication strategies (Emails, SMS, Push
Notifications, Web Portal, etc.).
• Implemented AI-ML-driven debtor segmentation techniques using K-means clustering technique leading to a 15% improvement in
collection revenue for Credit Card segment.
• Evaluating potential AI-ML use cases in Deb

Analytics Product Design Product Manager Digital Strategy

AVP - Product Manger

Yes Bank

Aug 2015 - Aug 2018 (3 years)

❖ Successfully launched the:
o New Yes Bank mobile application on Android and iOS
o Yes Bank Credit Cards (on Net Banking) in 7 months
o Debit Cards services in Net Banking and Mobile Banking
o Click2Happiness – Preapproved Personal Loans on Net Banking
❖ Successfully revamped the Bill payments on Net and Mobile Banking Successfully automated the PG txns reconciliation process, reducing the TAT.

Banking Analytics Payments Program Management Digital Strategy Mobile App Design Web Analytics Stakeholder Management Customer Support Billing Operations

AVP - Product Manager

HSBC

Aug 2018 - Nov 2020 (2 years 3 months)

❖ Product Manager managing and owning Product Strategy and Development in a cross functional and global setup between UK, India, China in Agile methodology.
❖ Successfully launched new Business Banking Mobile app for UK business banking customers - iOS and Android in 7 months' record time. More than 250,000+ downloads with a rating of 4.6 star
❖ Created and managed end-to-end analytics dashboard

UX Analytics Android iOS Digital Strategy Mobile Design UI Design Agile Scrum Product Management Project Management

Senior Manager

Kotak Mahindra Bank

Jun 2012 - Aug 2015 (3 years 2 months)

❖ Successfully launched:
• Kotak Mobile Banking application for Android, iPhone, Windows, and BlackBerry
• Kotak Bharat Banking app for android
• Kotak Hashtag Banking – banking via Twitter
• USSD Banking on Mobile
• Bill payments via IVR
❖ Conducted the Gamification for Kotak Customers and played a key role in Kotak-ING Integration