Akalia Lovelace
@akalialovelace
Teller at Beryllium Ltd who processed financial transactions accurately and delivered customer service in a fast-paced environment.
JamaicaWhat I'm looking for
At Beryllium Ltd, I delivered customer service while processing financial transactions, maintaining accuracy and discretion with confidential information.
As a Customer Service Agent at IBEX Global, I resolved customer inquiries by phone and email and met service speed and quality goals.
At Pine Grove Pharmacy, I handled cash and card transactions, kept the work area clean and organized, and assisted customers with product selection and general inquiries. I'm seeking a hospitality or service-based opportunity.
Experience
Work history, roles, and key accomplishments
Teller
Beryllium Ltd
Oct 2023 - Mar 2026 (2 years 5 months)
Delivered high-quality customer service while processing financial transactions. Maintained strict accuracy and attention to detail in a fast-paced environment, upholding integrity and discretion when handling confidential information.
Customer Service Agent
IBEX Global
Nov 2022 - Jul 2023 (8 months)
Resolved customer inquiries via phone and email efficiently. Consistently met performance goals regarding service speed and quality.
Cashier
Pine Grove Pharmacy
Jul 2021 - Oct 2022 (1 year 3 months)
Handled cash and card transactions with efficiency. Kept the work area clean and organized to ensure safety and flow, and assisted customers with product selection and general inquiries.
Education
Degrees, certifications, and relevant coursework
St. Hilda’s Diocesan High School
Caribbean Secondary Education Certificate (CSEC), General Studies
Completed Caribbean Secondary Education Certificate (CSEC) with strong grades in Food, Nutrition & Health, English Language, Biology, and Information Technology.
Tech stack
Software and tools used professionally
Availability
Location
JamaicaAuthorized to work in
Salary expectations
Job categories
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