AIAiyami Istan
@aiyamiistan
Passionate customer service professional with diverse international experience.
CzechiaWhat I'm looking for
I am a dedicated and adaptable professional with a rich background in customer service and hospitality across various countries. My experiences range from working as a Facebook consultant for political clients in Portugal to teaching English in Vietnam. Each role has honed my communication skills and ability to manage diverse tasks efficiently.
My time as a supervisor in a London pub and hotel allowed me to develop strong leadership skills while managing finances and guest services. I thrive in dynamic environments and enjoy the challenge of working under pressure. My passion for working with children, combined with my creative mindset, makes me an excellent candidate for roles that involve nurturing and education.
Experience
Work history, roles, and key accomplishments
Customer Service Representative
Majorel
Sep 2022 - Apr 2023 (7 months)
Provided customer service support for Google Ads, assisting clients with inquiries and issues related to their advertising accounts.
English Teacher
Private Institution
Sep 2022 - Mar 2023 (6 months)
Taught English as a foreign language to students, focusing on language skills and cultural exchange.
Facebook Consultant
Teleperformance Portugal
Sep 2021 - May 2022 (8 months)
Assisted politicians, governments, and nonprofits with managing their Facebook ad accounts, addressing issues related to political advertising.
Customer Service Agent
Teleperformance Hellas
Sep 2019 - Apr 2021 (1 year 7 months)
Provided customer service for the Czech market, handling inquiries and support for projects JUUL and Canon.
Airbnb Cleaner
loqalis
Apr 2020 - Apr 2020 (0 months)
Worked as a cleaner for Airbnb properties, ensuring high standards of cleanliness and guest satisfaction during a working holiday visa in Japan.
Assembly Worker
Gates Hydraulics s.r.o.
Aug 2019 - Aug 2019 (0 months)
Worked in the assembly of hydraulic pumps, operating machinery and ensuring quality control.
Cleaner
Helpling
Oct 2018 - Jan 2019 (3 months)
Performed cleaning services for private flats and offices, maintaining cleanliness and organization.
Barmaid/Supervisor
The Alma Rooms + Public House
May 2017 - May 2018 (1 year)
Managed bar and hotel operations, including customer service, inventory management, and financial oversight.
Au-pair and Housekeeper
Private Families
Jul 2015 - May 2017 (1 year 10 months)
Provided childcare and housekeeping services for families, developing strong relationships with children and managing household tasks.
Sales Assistant
TESCO STORES / ROSSMANN
Jan 2010 - Aug 2015 (5 years 7 months)
Assisted customers with sales, managed inventory, and operated the cash register in a retail environment.
Education
Degrees, certifications, and relevant coursework
TEFL Certificate
TEFL Certificate, Teaching English
2022 - 2022
Completed a 120-hour online TEFL course, equipping me with the skills to teach English as a foreign language.
Střední škola techniky a služeb Karviná
Apprenticeship Certificate, Sales
2011 - 2015
Completed an apprenticeship program focused on Sales Clerk duties, gaining practical skills in customer service and retail operations.
Tech stack
Software and tools used professionally
Availability
Location
CzechiaAuthorized to work in
Job categories
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