Open to opportunities

Aisha Naushahi

@aishanaushahi

Message

Dynamic communicator with 6+ years in media production and telesales.

United Kingdom

Message

What I'm looking for

I am looking for a remote telesales role that values energy, precision, and growth opportunities.

I am a dynamic communicator with over six years of client-facing experience in media production and telesales. My proven track record includes converting warm leads and exceeding KPIs by 110-130%. I excel at managing Salesforce pipelines to close deals and thrive in fast-paced, target-driven environments.

Currently, I work as a Telesales Executive, where I conduct 60-80 warm outbound calls daily, selling broadband packages tailored to customer needs. My commitment to maintaining high customer satisfaction scores above 95% reflects my dedication to ensuring positive post-sale experiences. I collaborate remotely with sales and support teams to optimize customer service and upsell opportunities.

Previously, I served as a Production Coordinator at BBC Studios, where I honed my skills in scheduling, logistics, and communication across multiple national programs. My ability to manage workflows and resources effectively, along with my strong interpersonal skills, has prepared me well for a full-time remote telesales role.

Experience

Work history, roles, and key accomplishments

Current

Telesales Executive

Current

SalesBridge

Oct 2023 - Present (1 year 9 months)

Conducted 60-80 warm outbound calls daily, maintaining high call quality and selling broadband packages tailored to customer needs. Managed lead pipeline and customer journey using Salesforce CRM, consistently achieving 110-130% of monthly sales targets. Maintained customer satisfaction scores above 95% and collaborated remotely with sales and support teams.

Salesforce CRM Customer Satisfaction Remote Collaboration Lead Management Pipeline Reporting Objection Handling

Production Coordinator

BBC Studios

Jan 2022 - Sep 2023 (1 year 8 months)

Coordinated scheduling, logistics, and communications for multiple national BBC programmes under tight deadlines. Managed workflows and resources using Salesforce and internal systems, ensuring accuracy and timely delivery. Communicated with talent, technical crews, and external vendors in high-pressure environments, delivering detailed reports to producers and senior stakeholders.

Scheduling Logistics Coordination Salesforce CRM Workflow Management Data Management Communication Skills Reporting

Production Coordinator

Northern Stories Media

Jan 2020 - Dec 2021 (1 year 11 months)

Oversaw end-to-end production delivery for broadcast and commercial clients, managing project planning, risk assessments, and client relationships. Utilised CRM-style systems for task tracking and stakeholder engagement. Built rapport with clients and suppliers, enhancing relationship management skills.

Project Planning Risk Assessment Client Relationship Management CRM Systems Stakeholder Engagement Supplier Management

Client Services Assistant

Arrow Property Partners

Jul 2019 - Dec 2019 (5 months)

Supported broadband and utility setup for home movers, liaising with provider partners and customers. Logged communications and preferences in internal CRM systems with high accuracy. Maintained a professional phone manner to build trust and deliver tailored solutions, developing early telecoms sector knowledge and service-led sales instincts.

Client Services Utility Setup CRM Systems Phone Communication

Education

Degrees, certifications, and relevant coursework

University of Salford

Bachelor of Arts (Hons), Media Production

Grade: 2:1 Honours

Completed a Bachelor of Arts with Honours in Media Production. Gained comprehensive knowledge and practical skills in various aspects of media production.