sharon sanborn

Process and submit medical claims to insurers, verify patient demographics and coverage, and resolve billing issues to improve reimbursement accuracy and timeliness.

Managed business office operations including cash management, title processing, staff training, and serving as manager on duty to resolve customer and procedural issues.

Downloaded and posted payments from payers, balanced batches, and ensured accurate posting to patient accounts while cross-training peers to maintain timely processing.

Filled and delivered customer orders, handled payments, and provided cashier and customer service support to resolve issues and ensure timely order fulfillment.

Oversaw daily store operations including inventory control, receiving, merchandising, and sales optimization while managing customer service and bill analysis.

Directed store operations, inventory, merchandising, and sales initiatives to maximize revenue while ensuring high levels of customer service.

Recruited and trained retail staff and managers, supported sales growth initiatives, and coached teams to improve customer service and store performance.

Managed hiring, training, daily operations, inventory and merchandising to drive sales and deliver customer service across the store.

Pursuing a Bachelor's degree in Medical Office Management beginning June 2023; coursework focused on medical office administration and billing procedures.

Completed an Associate of Arts in General Studies with coursework across multiple disciplines from August 2008 to May 2011.

Completed coursework in History from August 2000 to May 2003.