Brandi Hannah

Led store operations including hiring, training and mentoring staff, developing promotional strategies, managing budgets and ensuring compliance with health and safety regulations to drive sales and profitability.

Supervise and train store associates, manage scheduling and payroll, assist with inventory, merchandising and loss prevention to maintain a clean, well-stocked store and high customer satisfaction.

Managed high-volume medical scheduling and pre-registration, verified insurance coverage and scheduled radiology/diagnostic procedures while maintaining strong phone etiquette and EMR accuracy.

Performed clinical duties including vital signs, immunizations, specimen collection, wound care and telephone triage while maintaining accurate patient histories and supply inventories.

Coordinated intake, triage and scheduling for outpatient care, maintained Epic master schedules, triaged inbox communications and trained staff as a scheduling super user.

Provided direct patient care and unit support, maintained thorough patient records, assisted with discharges and inventory, and upheld infection-control and confidentiality standards.

Supervised CNA staff, managed resident care and inventories, assisted RNs with clinical tasks and ensured compliance with care plans; promoted to supervisor within three months of hire.

Managed store operations and a team of 75, trained staff, implemented corporate sales and merchandising programs and coached employees, achieving a ~35% promotion rate among team members.

Established controls for $100M inventory, maintained 99.99% accuracy, supervised the inventory team and implemented KPI reporting and warehouse location improvements to reduce picking errors.

High school or equivalent secondary education.