Ahnye Thrower
@ahnyethrower
Compassionate healthcare support professional with case management experience.
United StatesWhat I'm looking for
I am a dedicated healthcare support professional with a strong background in case management, patient services, and safety. My experience has equipped me with the skills to provide hands-on care and communicate effectively with diverse patient populations. I am committed to delivering quality care and ensuring a safe, respectful, and comfortable environment for all patients.
Throughout my career, I have successfully navigated complex healthcare systems, advocating for patient needs and ensuring access to critical care resources. My role as a Case Manager at PATH allowed me to support patients in navigating medical, mental health, and housing services, while maintaining accurate records and collaborating with care teams to monitor outcomes. I pride myself on my ability to handle escalated customer issues and provide empathetic support, ensuring that every patient feels heard and valued.
Experience
Work history, roles, and key accomplishments
Customer Support Specialist
Experian
Jan 2025 - Present (7 months)
Taking inbound calls to assist with credit-related inquiries. Advocating for solutions to improve consumers' creditworthiness and educating them on credit bureau processes and steps for correction requests.
Case Manager
PATH (People Assisting The People)
Jan 2024 - Present (1 year 7 months)
Supported patients in navigating medical, mental health, and housing services. Advocated for patient needs and ensured access to critical care resources.
Case Manager WFH
TEKsystems
Aug 2021 - Present (4 years)
Successfully assisted 25-35 clients in obtaining housing by providing comprehensive resources and support. Provided client support and care coordination for housing and health services.
Event Staff/Security
CSC Security
Oct 2016 - Present (8 years 10 months)
Engaged with event attendees to ensure a safe and enjoyable experience, successfully managing crowd control, and addressing concerns promptly. Worked with venue staff to implement security protocols, ensuring a seamless integration of safety measures.
Education
Degrees, certifications, and relevant coursework
Lifeline Education Charter
High School Diploma, General Studies
Completed high school education at Lifeline Education Charter, focusing on foundational academic subjects. Developed essential skills for further education and professional development.
American Career College
Certificate, Healthcare Support
Undertook studies at American Career College, gaining practical skills and knowledge relevant to a specific career path. Prepared for entry into the healthcare support field.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
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