Ahmed Hassan
@ahmedhassan12
Customer Support Agent focused on WhatsApp and phone customer communication.
KenyaWhat I'm looking for
I’m a customer-focused, hardworking professional with 1.5 years of experience communicating with customers through WhatsApp and phone calls. In my current role as a distributor, I answer questions, assist with inquiries, and help customers understand products and services.
I pride myself on professional, timely follow-up—maintaining relationships and ensuring customers feel supported from first contact to resolution. I’m seeking a Remote Chat Support or Customer Support Agent position where I can apply my communication, problem-solving, and time-management strengths.
Experience
Work history, roles, and key accomplishments
Distributor
Tiens Company
Feb 2025 - Present (1 year 4 months)
Communicate with customers via WhatsApp and phone calls, answer product and service inquiries, and follow up to maintain professional customer relationships while helping clients understand Tiens offerings.
Education
Degrees, certifications, and relevant coursework
Bute Boys Secondary School
High School Certificate
Completed a High School Certificate at Bute Boys Secondary School in 2025.
Availability
Location
KenyaAuthorized to work in
Job categories
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