Ahmed Elsharkawy
@ahmedelsharkawy
Business operations specialist optimizing processes, SOPs, and CRM automation for remote teams.
ItalyWhat I'm looking for
I run central business operations for remote-first teams, with a focus on data hygiene, process optimization, and building systems that reduce everyday bottlenecks. I spearhead operational SOP development and translate workflows into reliable, repeatable execution.
I’m hands-on with CRM automations and workflow integration, and I enforce Quality Assurance frameworks across operational and lead-generation channels to maintain output standards. I also manage client onboarding protocols and long-term account relationships to support retention and smoother operating rhythms.
Across my leadership roles, I audit operational bottlenecks and restructure administrative workflows to maximize executive bandwidth. I’ve directed end-to-end admin and operational workflows, managed recruitment pipelines and onboarding programs for new remote hires, and implemented call auditing and QA protocols for compliance.
Before operations leadership, I managed property portfolios and handled complete bookkeeping—tracking expenses and reconciling accounts to keep financial operations accurate. I also executed high-volume outbound cold calling campaigns, used a predictive dialer to manage complex call queues, and qualified seller leads before handing them to acquisition managers.
Experience
Work history, roles, and key accomplishments
Business Operations Specialist
Clearcut Capital LLC
Nov 2024 - Present (1 year 9 months)
Spearheaded central business operations, including data hygiene and business operations development for a remote-first team. Authored SOPs, integrated CRM automations, enforced QA frameworks, and managed client onboarding and long-term account relationships.
Executive Assistant & Operations Lead
VirtusAcquisitions
Mar 2025 - Jul 2026 (1 year 4 months)
Served as the primary operational partner for executive leadership, overseeing daily project planning and cross-departmental coordination. Audited operational bottlenecks and restructured administrative workflows to maximize executive bandwidth.
Operations & Team Lead
Consistent Offers
Nov 2023 - Nov 2024 (1 year)
Directed end-to-end administrative and operational workflows, managing recruitment pipelines and onboarding programs for new remote hires. Established call auditing systems and QA protocols to ensure compliance with company standards.
Property Manager & Bookkeeper
Roadless Ventured LLC
Jun 2023 - Nov 2024 (1 year 5 months)
Managed end-to-end operations for long-term and short-term rental property portfolios, ensuring calendar accuracy and optimizing occupancy. Handled financial bookkeeping, expense tracking, and account reconciliations.
Outbound Lead Generator & Dialer
REI Lead Pros & Proper Business Solutions
Aug 2020 - Jun 2023 (2 years 10 months)
Executed high-volume outbound cold calling campaigns for US wholesale investors targeting single-family residential properties. Operated a predictive dialer (ReadyMode) to manage call queues and log lead data, qualifying seller leads before passing them to acquisition managers.
Education
Degrees, certifications, and relevant coursework
University of Padua
Currently a master’s scholar at the University of Padua with a technical focus.
University of Padua
Bachelor of Science, Electronics and Computer Engineering
Earned a BSc in Electronics and Computer Engineering at the University of Padua.
Tech stack
Software and tools used professionally
Availability
Location
ItalyAuthorized to work in
Job categories
Skills
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