
Giorgia Santoponte
@giorgiasantoponte
Sales Operations specialist at Lyreco Italia coordinating international Corporate-Light sales and building Power BI dashboards for pipeline forecasting.
What I'm looking for
At Lyreco Italia, I coordinate international sales operations for the Corporate-Light segment, aligning global strategy with local execution. The team and my personal portfolio generated €4.45M in revenue year-to-date 2026, up 31% compared with €3.40M in full-year 2025.
I took part in the Group training on Microsoft Dynamics 365 and co-delivered rollout training to the Corporate sales force. I’m also an ongoing CRM contact for colleagues and onboard new sales hires, and I built Power BI dashboards to track pipeline, forecasting, and sales performance.
Previously, I managed end-to-end relationships with Corporate clients at Lyreco Italia and led the transition to Zendesk and VoIP as an internal expert. I’m looking for a fully remote Sales/Revenue Operations role in an international team.
Experience
Work history, roles, and key accomplishments
Corporate Inside Sales Coordinator
Lyreco Italia
Nov 2022 - Present (3 years 11 months)
Coordinate international sales operations for the Corporate-Light segment, aligning global strategy with local execution. Generated €4.45M in revenue year-to-date 2026 and grew active client base from 288 to 297 accounts.
Corporate Customer Care & Digital Pioneer
Lyreco Italia
Jul 2016 - Nov 2022 (6 years 4 months)
Managed end-to-end relationships with Corporate clients, ensuring service excellence and high retention. Led the transition to Zendesk and VoIP as internal expert, optimizing ticketing workflows.
Administrative & Customer Journey Coordinator
Autolocatelli (Jeep)
Jan 2018 - Dec 2019 (1 year 11 months)
Coordinated administrative and customer journey activities for a Jeep dealership on weekends.
Airport Ground Hostess
Aviation Services S.p.A.
Jan 2011 - Dec 2015 (4 years 11 months)
Performed check-in and boarding for Lufthansa, Swiss, EasyJet and Ryanair in high-pressure environments.
Education
Degrees, certifications, and relevant coursework
Coursera
Google Project Management Professional Certificate, Project Management
Earned the Google Project Management Professional Certificate in 2026.
POLIMI Graduate School of Management
Sales Evolution Journey Foundations, Sales
Completed the Sales Evolution Journey Foundations program in 2024.
Università Niccolò Cusano
Master (1st level) in Event Management, Event Management
Earned a first-level Master's degree in Event Management in 2018.
Sapienza University of Rome
BA in Modern Languages and Cultures, Modern Languages and Cultures
Earned a Bachelor of Arts in Modern Languages and Cultures in 2015.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Social media
Job categories
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