Looking for a job

Giulia D'Agostino

@giuliadagostino

Operations and Program Management consultant supporting creative, technology and sustainability organizations with tailored systems and workflow improvements.

Italy

Message

I'm currently supporting small businesses and organizations as a freelance Operations & Business Optimization Consultant, creating tailored management systems and automations with Google Workspace and Apps Script. My work brings structure to operations across creative, education, travel and local-impact initiatives.

At Paguru Agenzia Creativa, I led operations and client projects, improving workflows and supporting business development. At Welocalize, Inc., I led global programs and operational performance, and collaborated with engineering on API integrations and reporting solutions that saved 50+ hours/month.

Experience

Work history, roles, and key accomplishments

Current

Freelance Operations & Business Optimization Consultant

Current

Self Employed

Jan 2025 - Present (1 year 10 months)

Support small businesses and organizations in bringing greater structure, efficiency and clarity to their operations through practical solutions tailored to their needs.

Google Workspace Google Apps Script Workflow Optimization Process Improvement Automation

Head of Operations

Paguru Agenzia Creativa

Mar 2026 - Sep 2026 (6 months)

Led operations for a small creative agency, working across internal organization, client projects and business development.

Process Optimization Operational Restructuring Project Management Client Management Business Development

Operations Program Director

Welocalize, Inc.

Jan 2025 - Dec 2025 (11 months)

Led global operations and programs across international, cross-functional teams, combining program delivery with operational strategy and continuous improvement.

Program Management Operations Management P&L management KPI Tracking Customer Relationship Management Cross functional Leadership

Program Manager

Welocalize, Inc.

Jan 2022 - Dec 2024 (2 years 11 months)

Led global operations and programs across international, cross-functional teams, combining program delivery with operational strategy and continuous improvement.

Program Management Operations Management P&L management KPI Tracking Customer Relationship Management Cross functional Leadership

Senior Project Manager Team Lead (EMEA)

Welocalize, Inc.

Jan 2019 - Apr 2022 (3 years 3 months)

Progressed from Project Manager to EMEA Team Lead while managing international programs for Fortune 500 clients.

Project Management Team Leadership Process Improvement Automation API Integration Reporting

Project Manager

Welocalize, Inc.

Sep 2016 - Jan 2019 (2 years 4 months)

Managed end-to-end programs, product launches and international expansion, including the development of operations in India.

Project Management Program Management Product Launch International Expansion Process Improvement

Project Coordinator

Burning Man

Aug 2016 - Sep 2016 (1 month)

Coordinated the on-site private container program, including transportation logistics, placement and customer support.

Logistics Customer Support Coordination

QA Lead and Italian QA Tester

Welocalize, Inc.

Jul 2012 - Jul 2016 (4 years)

Led product testing activities and a team of testers, coordinating test cases, stakeholders, results and client reporting for international web products.

QA Testing Team Leadership Test Case Management Client Reporting

IT Intern

Lane Community College

Feb 2011 - Sep 2011 (7 months)

Provided IT support to students and faculty across digital platforms, equipment and general technical issues.

IT Support Technical Troubleshooting Customer Service

Education

Degrees, certifications, and relevant coursework

Centre for Alternative Technology

Master of Science, Green Building

2022 - 2026

Master of Science in Green Building with a focus on sustainable built environments, circularity, low-carbon buildings, and sustainable materials. Dissertation on empowering migrant women through artisanal work in construction in Italy.