Ahmed Abd El-Karim

Developed and scaled operational frameworks to optimize workflows and cost structures, supporting the business’s growth. Owned customer lifecycle operations, including strategies for acquisition, onboarding, and retention, to enhance engagement and foster long-term growth.

Formulated a robust account management strategy that aligned with sales objectives, leading to increased upsell opportunities and generating an additional $200k within six months. Led and managed 10 Account Managers, maximizing productivity and market penetration.

Led supply chain management for 60 branches, resulting in 30% cost reduction. Executed expansion strategy across 7 cities, ensuring integration and growth.

Successfully managed a dynamic team of 4, developing SOPs, KPIs, and tailored sales funnels for enhanced performance and lead qualification. Excelled in generating and qualifying over 400 leads, converting 150 into customers, and driving the direct sales channel to achieve 130,000 Euros in revenue annually.

Held 25 weekly business meetings, fostering connections and driving negotiations to secure 50 signed accounts. Conducted in-depth market research, significantly increasing demand for three key product categories by 75%.

Led the account management team, establishing strategic partnerships with over 15 companies. Orchestrated seamless service delivery for 25 key corporate accounts, consistently exceeding expectations and generating monthly revenues of 45,000 Euros.

Studied Construction Engineering at the Arab Academy for Science and Technology. Gained foundational knowledge in engineering principles and practices relevant to the construction industry.