AHMAD SIDDIQUI
@ahmadsiddiqui
Self-starter Business Development Executive eager to enhance skills.
What I'm looking for
I am a self-starter with a strong capability for learning new things and a passion for business development. My experience spans various roles, including Operations Officer at TCS Pvt Ltd, where I developed and managed budgets for operational projects, ensuring cost efficiency and coordinating cross-functional teams to enhance operations.
In my recent role as a Customer Service Representative at CPEX Lahore, I resolved customer inquiries and complaints efficiently, achieving a high level of customer satisfaction and contributing to a 15% increase in sales. My ability to manage a large volume of customer interactions while maintaining a quick response time showcases my commitment to excellence in service delivery.
Currently, I am expanding my expertise in inventory management and supply chain processes at Lala Textiles. Here, I have successfully implemented inventory tracking systems that improved accuracy by 25%, demonstrating my analytical skills and attention to detail. I am eager to bring my skills and experience to a dynamic organization where I can continue to grow and contribute meaningfully.
Experience
Work history, roles, and key accomplishments
Ops Officer
TCS Pvt Ltd
Dec 2017 - Present (7 years 9 months)
Developed and managed budgets for operational projects, ensuring cost efficiency. Coordinated cross-functional teams to conduct regular assessments of operations to identify areas for improvement.
Inventory Associate & Supply Chain
Lala Textiles
Nov 2023 - Nov 2024 (1 year)
Managed and optimized inventory processes to ensure accurate stock levels and efficient ordering systems. Analyzed supply chain data to identify opportunities for process improvement and cost reduction.
Customer Service
CPEX LAHORE
Nov 2022 - Oct 2023 (11 months)
Resolved customer inquiries and complaints efficiently, achieving a high level of customer satisfaction. Managed a large volume of customer calls and emails, maintaining an average response time of under 2 minutes.
Education
Degrees, certifications, and relevant coursework
BISE LAHORE
Intermediate, Commerce
2020 - 2021
Completed Intermediate education with a focus on Commerce. Studied core subjects relevant to business and finance.
BISE LAHORE
Matriculation, Science Group
2015 - 2016
Completed Matriculation with a Science Group focus. Gained foundational knowledge in scientific disciplines.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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