Amir Nawaz
@amirnawaz1
Customer experience consultant focused on inventory and logistics excellence.
PakistanWhat I'm looking for
I am a customer experience consultant with extensive hands-on experience in inventory management, storekeeping and operations within logistics and retail environments. I have progressed from operations associate and team leader roles to a customer-facing CX role at Maersk Pakistan, and previously managed storekeeping for multiple projects in the UAE, demonstrating reliability, attention to detail and strong vendor coordination.
I consistently deliver accurate stock controls, timely replenishment and clear customer communication to resolve issues and improve shipping and delivery experiences. I bring proven reporting skills, systematic record keeping and a customer-first mindset to optimize supply chain and store operations.
Experience
Work history, roles, and key accomplishments
Customer Experience Consultant
Maersk Pakistan (Pvt) Ltd.
Sep 2021 - Present (4 years 9 months)
Manage customer communications and resolve shipment issues, providing real-time updates and improving shipment satisfaction; coordinate with carriers and suppliers to ensure timely deliveries and cost-effective logistics.
Storekeeper
Easter International LLC
Oct 2014 - Mar 2019 (4 years 5 months)
Managed inventory and warehouse operations across multiple projects (filling stations, refinery, towers), conducted stock counts, inspected receipts, and maintained accurate records to ensure inventory integrity.
Data Entry Operator
Defence Housing Authority
Jan 2014 - Jun 2014 (5 months)
Performed data entry for Defence Mall Phase I project, maintaining accurate records and supporting administrative operations during project period.
Education
Degrees, certifications, and relevant coursework
Ali College of Technology
Diploma of Associate Engineering, Civil Engineering
Completed a DAE (Diploma of Associate Engineering) in Civil engineering at Ali College of Technology, graduated in 2013.
Board of Intermediate & Secondary Education, Abbottabad
Matriculation, Secondary Education
Completed Matriculation under the Board of Intermediate & Secondary Education, Abbottabad in 2010.
Tech stack
Software and tools used professionally
Availability
Location
PakistanAuthorized to work in
Job categories
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