Looking for a job

ahad hussain

@ahadhussain

E-commerce operations manager at Upstreet Co who improved order processing times by 25% and reduced stock discrepancies by 20%.

Pakistan

Message

At Upstreet Co, I managed Shopify POS operations and introduced tracking protocols that reduced stock discrepancies by 20%. I also optimized order fulfillment workflows, cutting processing timelines by 25%.

Previously, I supported front-office administration at Royalton Hotel and handled customer service at Amigo BPO, where CRM tools helped reduce average call resolution time by 15%.

Experience

Work history, roles, and key accomplishments

E-Commerce & Retail Operations Manager

Upstreet Co

Feb 2025 - Mar 2026 (1 year 1 month)

Orchestrated Shopify POS operations, implementing tracking protocols that reduced stock discrepancies by 20%. Optimized order fulfillment workflows, reducing processing timelines by 25% through digital platform integration.

Shopify Inventory Management Order Fulfilment Stock Optimization Platform Integration

Front Desk Officer

Royalton Hotel

Apr 2023 - Nov 2023 (7 months)

Managed front-office administration, overseeing guest relations, financial record logging, and corporate communications. Resolved high-pressure guest inquiries efficiently using advanced conflict resolution and interpersonal communication.

Front Office Guest Relations Conflict Resolution Interpersonal Communication Financial Record Keeping

Customer Service Representative

Amigo BPO

Jan 2022 - Dec 2022 (11 months)

Executed inbound and outbound communication strategies, utilizing CRM tools to decrease average call resolution time by 15%. Maintained 100% accuracy in data entry and customer record management while consistently exceeding monthly performance KPIs.

CRM Inbound Calls Outbound Calls Data Entry Customer record management Performance KPIs