Haris User
@harisuser2
I am an eCommerce professional specializing in digital marketing, inventory management, and customer engagement.
PakistanWhat I'm looking for
I am an eCommerce professional with hands-on experience managing a Shopify dropshipping store—handling product sourcing, online advertising, order fulfillment, and customer service to drive online sales. I have also worked in U.S.-based call centers and led a team to meet performance targets and improve customer satisfaction.
I focus on data-informed decision making, inventory management, and strategic planning to enhance the online shopping experience. I am a quick learner, strong communicator, and dedicated to delivering measurable sales growth and operational improvements.
Experience
Work history, roles, and key accomplishments
Customer Service Team Lead
Mars BPO
Jan 2022 - Jan 2023 (1 year)
Led a customer service team for one year in a U.S.-based call center (2022–2023), driving performance improvements and higher customer satisfaction.
Customer Service Representative
Rising Star BPO
Handled inbound and outbound calls in a U.S.-based call center, resolving customer inquiries and maintaining high satisfaction over a 6-month period.
Education
Degrees, certifications, and relevant coursework
Excellence College
Intermediate (Computer Science), Computer Science
2020 - 2023
Completed Intermediate (Computer Science) at Excellence College from 2020 to 2023, focusing on information and computer science.
Shinning Star School
Matriculation, Science
Completed Matriculation (Science) at Shinning Star School in 2020.
Availability
Location
PakistanAuthorized to work in
Job categories
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