Agustina Sanguinetti

Lead a multi-agent AI ecosystem using 5 parallel agents orchestrated with LangGraph, including hybrid 3-layer routing with Ollama plus Groq, Gemini, and OpenRouter. Automate WBS generation in Jira, manage Microsoft PPM/EPM projects and support clients, and coordinate Scrum/Kanban/Waterfall delivery with risk and change management across stakeholders in three continents.

Lead end-to-end research and project coordination for digital governance and AI initiatives in a 100% remote, agile environment with a 30+ person team. Support planning and stakeholder alignment and contributed to a 25% reduction in delivery times and 95% target fulfillment.

Managed 3 teams and 24 people in a high-turnover environment using Lean practices and operational coordination. Improved service consistency and execution using Salesforce CRM and ISO documentation standards, achieving 97% customer satisfaction and resolving 90% of complaints within 24 hours while reducing incidents by 20%.

Coordinated resident services under government standards and biosecurity requirements. Created operational templates adopted as the center standard to support structured service delivery in a regulated, high-accountability environment.

Led 20 field technicians with simultaneous assignments and operational coordination, applying agile practices and continuous training to improve execution and team alignment. Delivered 100% on-time/on-budget performance with a 20% efficiency improvement and a 30% reduction in administrative work.

Managed corporate loyalty programs for Banco Itaú Argentina under strict banking compliance requirements. Coordinated with business, compliance, and operations teams to ensure accurate campaign execution, achieving 98% campaign success for corporate programs.

Studied English for Academic Purposes.

Earned a Bachelor’s degree in Political Science from the University of Buenos Aires (UBA).

Completed a Technical Diploma focused on Leadership and Ontological Design / Ontological Coaching.

Completed training as a Social Development Instructor.