Hector Silva
@hectorsilva
Senior Project Manager who delivers complex technology projects with Agile/Scrum and PRINCE2 rigor.
What I'm looking for
I’m a bilingual Senior Project Manager with 12+ years delivering complex technology and software projects across telecom, FMCG, financial services, and cloud (AWS). I’m certified Scrum Master and PRINCE2 Practitioner, and I’ve led execution across Agile, Waterfall, and hybrid frameworks.
I run end-to-end project lifecycles—initiation, planning, execution, monitoring, and closure—with strong control of scope, schedule, cost, risk, and quality. I chair steering committees, provide executive reporting, coordinate multiple vendors, and consistently drive client satisfaction (historical CSAT > 9.5/10) through structured governance and empathetic stakeholder leadership.
Since Dec 2024, I’ve been a Delivery/Project Manager for enterprise clients (Buenos Aires, Remote), planning and executing concurrent technology projects while owning scope, schedule, budget, and risk for cross-functional teams of 32 contributors. I build integrated project plans and baselines, run weekly steering and stakeholder forums, and use Jira velocity/burndown metrics to forecast delivery and recommend trade-offs—also streamlining pre-sales-to-execution handover to reduce ramp-up time.
Before that, I delivered digital and core systems milestones on time and within approved budgets, maintaining financial forecast accuracy within ±5%. I also strengthened delivery consistency by standardizing charters, RACI, and RAID logs (including supporting +20% engaged developer capacity), and I’ve led PMO operations such as managing a PMO team of 18 and migrating 9 complementary projects under a transformation program. My professional ethos is continuous improvement—combining clear planning and accountability with coaching, servant leadership, and practical delivery discipline.
Experience
Work history, roles, and key accomplishments
Delivery / Project Manager
Accion Point
Dec 2024 - Present (1 year 6 months)
Built standardized project artifacts and a clean pre-sales-to-execution handover, reducing ramp-up time for new engagements across a cross-functional team of 32. Planned and executed concurrent technology projects by owning scope, schedule, budget, and risk, while running Agile ceremonies and forecasting delivery using Jira velocity/burndown metrics.
Project Manager, Digital & Core
Exsis Digital
Apr 2023 - Dec 2024 (1 year 8 months)
Managed multiple concurrent digital and core-insurance projects from kickoff to closure, delivering all key milestones on time and within budget. Maintained financial forecast accuracy within ±5% and coached multicultural development teams on Agile practices and quality gates to reduce defect leakage.
Project Manager & Talent Experience
BEON Studio
Oct 2021 - Apr 2023 (1 year 6 months)
Led 4–6 concurrent client engagements using distributed software-engineering pods, managing scope, profitability, and developer retention. Improved account expansion by +20% through reusable project charters, RACI, and RAID logs tracked with COO/CFO project P&L and utilization.
Cloud Services Project Manager
Escala 24x7
Mar 2021 - Oct 2021 (7 months)
Sustained CSAT above 9.5/10 across AWS engagements by delivering transparent reporting and proactive issue management. Managed AWS cloud foundations, migrations, and managed services projects coordinating client stakeholders, internal squads, and AWS Professional Services.
Delivered a SKU Lifecycle Management tool for North America, reducing master-data errors and accelerating speed-to-market while improving working capital. Led strategic project planning, cost control, financial forecasting, and cross-functional stakeholder management, contributing to training strategy for new tooling.
Led a PMO team of 18 within Telefónica’s T3.0 transformation, ensuring schedule compliance and billing control while producing executive reporting. Expanded PMO scope and extended the KPMG–Telefónica contract by detecting opportunities and migrating 9 complementary projects according to the T3 program schedule.
Received the Huawei Outstanding Staff Award (2013, CANTV account) for standardizing quality acceptance and internal communication processes across telecom deployment programs. Supported strategic deployment planning, hardware logistics, supplier purchase orders, and project-level billing for telecom rollouts.
Education
Degrees, certifications, and relevant coursework
EGCI Management School
Diploma in Artificial Intelligence, Artificial Intelligence
Completed a Diploma in Artificial Intelligence at EGCI Management School in August 2025.
ESIC Business & Marketing School
Master in Marketing & Commercial Management, Marketing & Commercial Management
2015 - 2016
Completed a Master in Marketing & Commercial Management at ESIC Business & Marketing School from 2015 to 2016.
Universidad Católica Andrés Bello
Telecommunications Engineering, Telecommunications Engineering
2006 - 2012
Studied Telecommunications Engineering at Universidad Católica Andrés Bello from 2006 to 2012.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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