Agbaleke Prosper

I've supported customers and daily operations at Whot2wear Limited, Free Rein Ltd, and as a freelance Virtual Assistant. I handle inquiries, orders, complaints, follow-ups, appointments, and administrative workflows with a focus on timely, helpful communication.

At Whot2wear Limited, I assisted customers with product selection and after-sales support, processed sales transactions, maintained customer and product records, and supported inventory activities. I also followed up with customers to encourage repeat purchases and improve satisfaction.

As a freelance Virtual Assistant, I manage emails, calendars, appointments, data entry, CRM updates, and customer follow-ups for remote businesses. I use HubSpot, Google Workspace, Microsoft Office, Slack, Trello, ClickUp, Zoom, and ChatGPT to keep work organized and deadlines on track.

I'm passionate about resolving issues efficiently and helping businesses operate more smoothly through reliable customer service, technical support, and administrative support.