Open to opportunities

Afolasade Goodness

@afolasadegoodness

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I'm a client service and operations professional improving guest experiences, communications, and team performance.

Nigeria

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What I'm looking for

I'm looking for a role where I can use communication, customer service, management, and problem-solving skills to improve client satisfaction and support organizational goals.

I'm currently managing Hotel Motif Suite and Bar in Ado, building on over six years of client management, hospitality, front-desk operations, online reservations, and warm guest reception. At House 7 Resort, I managed communications with national and international clients, onboarded new hires in customer engagement, and mentored six junior staff members.

I've also supported revenue collection and taxpayer enumeration at the Niger State Board of Internal Revenue, provided patient-facing administrative support at Lati-Care Medical Laboratory, and worked as a newscaster and news writer at the Broadcasting Service of Ekiti State. My Mass Communication background and certifications in UI/UX design, HR management, organizational management, leadership, governance, and customer service support my focus on clear communication and client satisfaction.