Nancy IBHAZEHIOKHONLEN

Managed daily hotel operations to ensure strong guest satisfaction. Supervised food and beverage operations, inventory/procurement, and staff recruitment, training, and supervision while monitoring operational costs, sales reports, and compliance documentation.

Oversaw restaurant, kitchen, and bar operations to support smooth service delivery. Managed staff scheduling, customer relations, inventory control, and handled guest complaints to improve customer satisfaction.

Maintained HR records and coordinated onboarding and payroll support. Organized meetings, training sessions, and employee communications.

Managed tenant relations and supported property operations including maintenance, lease renewals, and rent collection. Supervised maintenance and other operational activities.

Developed client relationships and coordinated sales growth initiatives. Prepared proposals, presentations, and business reports to support sales efforts.

Prepared lesson plans and guided student learning and development. Supported structured classroom instruction through prepared materials and instruction.

Managed front desk operations including reservations, check-ins, and guest services. Trained reception staff to maintain customer service standards and supported HR activities including recruitment and onboarding.

Supported promotional campaigns and product marketing activities for Itel Mobile Phones. Assisted with marketing execution during product promotions.

Earned a Bachelor of Science Education (B.Sc. Ed) from the University of Lagos from 2017 to 2022.

Completed the National Certificate in Education (NCE) at the Federal College of Education (Technical) in Asaba from 2012 to 2015.

Completed the Senior Secondary School Certificate (SSCE) at Divine Climax Secondary School from 2006 to 2011.