Samuel Emecheta
@samuelemecheta1
I lead hotel operations, transport logistics, and guest service improvements that reduce costs and raise satisfaction.
NigeriaWhat I'm looking for
At Orchid Hotels Limited, I’ve progressed through marketing, night operations, and transport and logistics leadership roles, improving hotel bookings, guest experience, and operational continuity. I reduced transportation and logistics costs by 50% through vendor negotiations and route optimisation, while coordinating suppliers, subcontractors, fleet scheduling, and hotel resources.
I’ve also led cross-functional teams of 150 staff, improved guest satisfaction scores by 70% through complaint resolution and overnight service improvements, and built marketing systems that secured corporate clients and travel partners. My background spans hotel operations, logistics, transportation management, business development, banking administration, sales, and customer service.
Experience
Work history, roles, and key accomplishments
Lead, Transport & Logistics
Orchid Hotels Limited
Jan 2023 - Present (3 years 7 months)
Direct hotel transportation and logistics operations, ensuring timely movement of guests, staff, supplies, and resources. Reduced transportation and logistics costs by 50% through vendor negotiations and route optimisation.
Night Operations Manager
Orchid Hotels Limited
Jan 2022 - Dec 2023 (1 year 11 months)
Managed overnight hotel operations, ensuring seamless front office, guest service, and operational continuity. Improved guest satisfaction scores by 70% by resolving escalated complaints and enhancing overnight guest experience.
Marketing Manager
Orchid Hotels Limited
Jan 2019 - Dec 2022 (3 years 11 months)
Spearheaded the establishment and leadership of the marketing team, developing strategies and processes that drove strong sales growth. Increased hotel bookings by developing long-term relationships with corporate organisations and travel partners.
Marketing Officer
Amaecom Global Nigeria Ltd
Jan 2018 - Dec 2019 (1 year 11 months)
Marketing officer responsible for supporting marketing activities and initiatives.
Account Officer
Accion Microfinance Bank
Jan 2016 - Dec 2017 (1 year 11 months)
Account officer handling financial accounts and client services.
Marketing Officer
Tropiserve Nigeria Limited
Jan 2013 - Dec 2014 (1 year 11 months)
Marketing officer responsible for supporting marketing activities and initiatives.
Admin & Service Officer
Oceanic Bank Plc
Jan 2008 - Dec 2012 (4 years 11 months)
Admin and service officer providing administrative and customer service support.
Marketing Executive
CyndyStar Nigeria Limited
Jan 2006 - Dec 2007 (1 year 11 months)
Marketing executive responsible for executing marketing campaigns and activities.
Sales Representative
Emenet Institute
Jan 2005 - Dec 2006 (1 year 11 months)
Sales representative responsible for selling products or services.
Education
Degrees, certifications, and relevant coursework
University of Lagos
Bachelor of Science, Business Administration
Bachelor of Science in Business Administration from the University of Lagos, completed in 2012.
Tech stack
Software and tools used professionally
Availability
Location
NigeriaAuthorized to work in
Job categories
Skills
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