aeris User

I am a dedicated front desk professional with over four years of experience in customer service, particularly in high-volume and fast-paced environments. My commitment to creating a welcoming atmosphere has been a cornerstone of my career, allowing me to excel in handling administrative tasks while maintaining professionalism under pressure.

In my recent role as an Assistant to the Manager at Oak Street Health, I supported office operations by assisting with scheduling, patient check-in/check-out, and managing phone inquiries. My experience shadowing medical reception duties at UMMC Hospital has further equipped me with the skills necessary for patient interaction and understanding HIPAA regulations. I pride myself on my ability to communicate effectively and resolve conflicts, ensuring a positive experience for both patients and staff.

As an independent business owner, I honed my organizational skills and learned to multitask efficiently under tight deadlines. I am now eager to bring my customer-focused approach and administrative expertise to a new role where I can contribute to a dynamic team.