Elaysia Thomas
@elaysiathomas
Medical Office Assistant skilled in EHR data entry, HIPAA compliance, and efficient patient scheduling.
What I'm looking for
I’m a highly organized, detail-oriented Medical Office Assistant with experience in medical office operations, call center communications, and data entry. I manage confidential records, maintain HIPAA compliance, and ensure accurate data input and reporting through Electronic Health Records (EHR) and strong documentation practices.
In my roles, I’ve handled patient scheduling, insurance verification, and front-desk workflows while communicating clearly with patients, nurses, and physicians to support day-to-day operations. I’ve also worked as a Data Entry Specialist and Call Center Representative—updating internal databases, supporting reporting, and resolving customer inquiries—so I bring reliable accuracy, multitasking, and efficiency to every administrative task.
Experience
Work history, roles, and key accomplishments
Medical Office Assistant
Medical Center Clinic
Jan 2021 - Present (5 years 6 months)
Managed patient scheduling, insurance verification, and front-desk operations. Entered patient data into EHR systems while maintaining HIPAA compliance and supported billing documentation and medical records for audits.
Data Entry Specialist
Gaillard Trucking
Jan 2019 - Jan 2021 (2 years)
Entered and updated data for logistics and freight documentation, ensuring accuracy and consistency across database systems. Supported reporting and administrative functions through data management.
Call Center Representative
Teleperformance
Jan 2017 - Jan 2019 (2 years)
Handled inbound and outbound customer service calls for various clients, providing accurate information and resolving inquiries promptly. Documented call details and updated internal databases.
Education
Degrees, certifications, and relevant coursework
Jackson High School
High School Diploma
Earned a high school diploma. Certified in Microsoft Excel.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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