Adunola Obuy

I am a highly motivated customer service representative with extensive experience in customer service and administration. My skills include cold calling, booking and scheduling appointments, live chats, calendar management, and data documentation. I pride myself on delivering exceptional customer service and seek to work with integrity in a competitive environment where my potential is recognized and harnessed.

During my tenure at JFK Tech Trainings Company, I handled over 90 calls daily, registering customers for training programs and scheduling appointments to suit their needs. I suggested new tactics that resulted in a 40% increase in sales and trained new employees to ensure exceptional service delivery. My focus on customer satisfaction and empathetic communication has consistently led to improved sales outcomes.

Previously, I served as an Executive/Virtual Assistant at The Owambe Company, where I provided administrative support, coordinated events, and managed client interactions. My experience as an HR Assistant at Invivo Health & Beauty further honed my skills in employee relations and administrative support, ensuring smooth operations and effective communication within the team.