Adrian Magpoc
@adrianmagpoc
I support healthcare records, resolve customer issues, and qualify business leads.
PhilippinesWhat I'm looking for
I've supported Genpact healthcare operations by acquiring patient health records for American insurance firms, assisting clinics with medical-record requests, and maintaining HIPAA compliance, accuracy, and confidentiality.
I've also resolved customer complaints, documented client communications, explained Salary.com's products to potential business customers, qualified leads, and scheduled sales meetings. I bring organized task prioritization, strong communication, patience, and a commitment to helping teams achieve company goals.
Experience
Work history, roles, and key accomplishments
De-escalated and resolved customer complaints with punctual, polite, and professional service. Informed clients of policies and procedures and maintained accurate records of client communications, transactions, and other relevant documentation.
Education
Degrees, certifications, and relevant coursework
Bataan School of Fisheries
High School Diploma, Computer Serving System
Graduated in Bataan School of Fisheries under the Academic Track of Computer Serving System.
Tech stack
Software and tools used professionally
Availability
Location
PhilippinesAuthorized to work in
Job categories
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