adrian ignat
@adrianignat
I build multilingual learning tools and resolve IT support issues for international teams.
RomaniaWhat I'm looking for
I currently coordinate workforce scheduling, employee deployment, transportation logistics, attendance records, and HR matters at Goodmorning B.V. in the Netherlands.
Previously at Stefanini, I delivered Tier 1 and 2 Italian-language technical support, resolving Microsoft 365, password, network, hardware, and software issues while managing incidents through to closure. I also administered devices and identity access with Microsoft Intune and Azure Active Directory.
I'm building EnglishPath, a multilingual language-learning web app with CEFR-aligned lessons, spaced repetition, speech practice, and an AI conversation tutor. I work comfortably across Romanian, Italian, and English and enjoy improving processes in high-volume international environments.
Experience
Work history, roles, and key accomplishments
Coordinator
Goodmorning B. V.
Feb 2026 - Present (7 months)
Coordinate workforce scheduling and deployment, matching employees to workplaces based on availability, skill set, and client operational requirements. Oversee transportation logistics and serve as first point of contact for employee HR matters.
Support Engineer with Italian
Stefanini
May 2023 - Oct 2025 (2 years 5 months)
Delivered Tier 1 & 2 technical support via phone and email for Italian-speaking clients, resolving password resets, network connectivity, and Office 365 issues within SLA targets. Managed incident lifecycle end-to-end in a ticketing system.
Received tasks with instructions given to the Alexa speaker and assigned specific assignments to broaden the knowledge of the Alexa software. Worked on defined set of instructions to collect ground truth data for product development.
Cocktail bartender
SC Starlib Top Builder srl
May 2021 - Dec 2021 (7 months)
Worked as a cocktail bartender, preparing and serving beverages.
Bartender/ Barista / Mixologist
Sc. Telena Best Srl
Jan 2018 - Jan 2020 (1 year 11 months)
Worked as a bartender, barista, and mixologist, preparing and serving beverages.
Customer Support with Italian
ADECCO RESURSE UMANE SRL
Jul 2017 - Nov 2017 (4 months)
Provided support to clients via email and phone regarding order issues such as parcel routes, delays, and damaged packages.
Bartender
Hotel Delta
Jun 2016 - Aug 2016 (2 months)
Received merchandise, distributed tasks, organized and stored goods, prepared beverages, and selected and presented wine to customers.
Education
Degrees, certifications, and relevant coursework
Colegiul Economic Delta Dunarii Tulcea
Professional Qualification Certificate, Economics
2014 - 2017
Earned a Professional Qualification Certificate from Colegiul Economic Delta Dunarii Tulcea from 2014 to 2017.
Isituto D'Istruzione Superiore IIS lagrange
First Year Higher, Hospitality, Food and Beverage
2011 - 2012
Completed the first year of higher education with a focus on hospitality, food and beverage.
Scuola Media Statale Giovanni XXII-Salvador Allende
Middle School Diploma, General Education
2008 - 2011
Completed middle school education from 2008 to 2011 at Scuola Media Statale Giovanni XXII-Salvador Allende.
Scuola Primaria Statale Guglielmo Marconi
Elementary School Diploma, Elementary Education
2004 - 2009
Completed elementary education from 2004 to 2009 at Scuola Primaria Statale Guglielmo Marconi.
Circolo Didattico Console Marcello
First Elementary, Elementary Education
2003 - 2003
Completed first elementary education at Circolo Didattico Console Marcello in 2003.
Availability
Location
RomaniaAuthorized to work in
Portfolio
sage-torrone-6b6de1.netlify.appSalary expectations
Skills
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