Open to opportunities

Aditi Shah

@aditishah

HR Operations leader driving retention and employee engagement through data-backed people analytics and scalable HR tech.

India

Message

What I'm looking for

I’m looking to drive retention and employee engagement using data-backed people analytics, strong employee relations, and scalable HR technologies—while owning operational excellence in high-volume teams, including remote/WFH operations.

I’m an HR Operations professional with 3 years of progressive experience driving Retention, Operational Excellence, and Employee Engagement—especially in large-scale Work From Home (WFH) operations. Currently, I work as an Assistant Manager - HR Operations at NoBroker Technologies, where I manage critical HR functions and strengthen employee relations.

I’ve used data-backed People Analytics to improve outcomes fast, including reducing overall attrition from 29% to 12% within 6 months (target <15%) and lowering top-performer attrition by ~68% (5.6% → 1.8%). I also conceptualized and led “Pre-Onboarding Check,” completing structured pre-onboarding validation for 1,800+ WFH employees to reduce early exits and improve day-one readiness.

I’m recognized for conflict resolution and stakeholder alignment—supervising daily employee relations cases (PIPs, skip-level meetings, grievances, performance counselling) while improving engagement through virtual counselling and structured touchpoints. I further automate insight and reporting using AI tools like ChatGPT and Fireflies.ai, and I’ve delivered HR-tech initiatives including Darwinbox performance recognition and Greenhouse/Lattice implementations from earlier roles.

Experience

Work history, roles, and key accomplishments

Current

Assistant Manager - HR Ops

Current

NoBroker Technologies Solutions Pvt. Ltd.

May 2023 - Present (3 years 1 month)

Managed HR Operations for 5 HR executives and led employee lifecycle support for 1,800+ WFH employees through initiatives like pre-onboarding checks. Drove retention outcomes by reducing overall attrition from 29% to 12% in 6 months and lowering top-performer attrition by ~68% (5.6% to 1.8%).

HR Operations Employee Relations People Analytics Retention Strategy Darwinbox Greenhouse Lattice Conflict Resolution Change Management

People and Culture Intern

Florence Capital

Apr 2022 - May 2022 (1 month)

Implemented Lattice performance management and analyzed its effectiveness to enable data-driven HR decisions. Supported end-to-end recruitment by spearheading Greenhouse ATS implementation and managing onboarding and exit interviews to improve employee lifecycle and retention.

Interviewing Employee Engagement HR Analytics Performance Reviews

Human Resource Intern

Country Holiday Inn and Suits

Dec 2021 - Present (4 years 6 months)

Handled end-to-end screening and interviews for HR and Digital Marketing interns, ensuring alignment with role requirements and organizational objectives.

Candidate Screening Interviewing HR

Education

Degrees, certifications, and relevant coursework

Narsee Monji Institute Management Studies

Master of Business Administration, Management

Activities and societies: Co-led the HR Club at NMIMS and spearheaded HR Conclave '23 with panel discussions, moderation, and student-industry engagement.

Completed an MBA from Narsee Monji Institute Management Studies in Hyderabad, focusing on strategic and analytical thinking.