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vivek pandey

@vivekpandey4

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People Operations & HRIS Leader | Scaling Global HR Systems, Automation & Data-Driven Operations

India

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What I'm looking for

I want to own end-to-end people operations in a high-growth environment—building scalable HR processes, automating workflows, and using HRIS data/analytics to improve SLAs, onboarding, payroll accuracy, and employee experience.

I build and scale data-driven people operations for global organizations.

With 7+ years of experience across HR Operations, HRIS, and process automation, I specialize in transforming manual HR workflows into scalable, efficient systems that support high-growth teams across APAC, EMEA, and North America.

I’ve led HR operations for 1,500+ employees globally, focusing on improving operational efficiency, payroll accuracy, onboarding experience, and HR service delivery through tools like Workday and ServiceNow.

Key Impact:

Managed HR operations across multiple regions (APAC, EMEA, NAM)
Improved onboarding experience by 12% through workflow optimization
Achieved 99%+ payroll accuracy through process standardization
Reduced HR query resolution time by 6% via automation and ticketing systems
Built HR dashboards and reporting frameworks for data-driven decisions

I’m focused on leading end-to-end people operations and HR systems in high-growth environments where automation, analytics, and scalable processes drive business outcomes.

Experience

Work history, roles, and key accomplishments

People Operations Partner

New Relic

Oct 2024 - Jan 2026 (1 year 3 months)

Led HR operations for 1,500+ employees across APAC. Optimized Workday HRIS to streamline lifecycle processes, improved onboarding by 12%, ensured 99%+ payroll accuracy, and reduced query resolution time by 6% using ServiceNow. Built HR dashboards and partnered with global teams to drive efficiency and compliance.

HRIS HR Compliance HR Management Employee Benefits Employee Relations Employee Experience Employee Onboarding Employee Communications Employee Data Accuracy HR Operations Workday HCM Process Automation Payroll Compliance Employee Lifecycle Vendor Management

Senior People Service Partner

Synamedia

Sep 2021 - Sep 2024 (3 years)

Delivered HR shared services support for 2,000+ employees across APAC & EMEA, managing HR operations and SLA adherence via ServiceNow. Conducted Oracle HRIS data audits (99.5%+ accuracy), standardized HR SOPs, and supported payroll validation and compliance checks (99.8% accuracy) across the employee lifecycle.

HR Shared Services HRIS SLA Management HR Reporting Employee Lifecycle

HR Delivery Senior Associate

Accenture

Jun 2020 - Aug 2021 (1 year 2 months)

Provided Tier 1 and Tier 2 HR operations support for 5,000+ employees globally, handling high-volume HR queries through ServiceNow. Performed payroll audits and HR data validations, and supported onboarding operations and HR documentation processes.

HR Operations Tier 1 Support Data Validation Onboarding Operations Employee Documentation Processes HR Documentation

HR Consultant

SunGard Availability Services

Nov 2018 - Jun 2020 (1 year 7 months)

Managed onboarding logistics, background verification, and HR documentation/employee record management to support end-to-end employee lifecycle operations. Coordinated with vendors for background checks and supported HR compliance initiatives including POSH training and statutory documentation.

Onboarding Background Verification HR Documentation HR Compliance POSH Training Vendor Management Records Management Employee Engagement