vivek pandey
@vivekpandey4
HR operations leader scaling people operations with data-driven HRIS automation.
What I'm looking for
I’m an HR Operations leader with 7+ years of experience owning and scaling people operations across global organizations (APAC, EMEA,NAM). I build scalable HR processes and improve employee experience by turning HR data into actionable insights, while partnering with stakeholders to drive operational efficiency in fast-paced, high-growth environments.
I’ve managed HR operations for 1500+ employees end-to-end, including primary POC ownership of HR tools, lifecycle queries, and HRIS governance. I’ve redesigned onboarding workflows to reduce turnaround time and improve new hire experience by 12%, achieved 99%+ payroll accuracy through validation and compliance checks, and reduced HR query resolution time by 6% through optimized support systems and self-service—backed by SOP design, automation, and HR dashboards.
Experience
Work history, roles, and key accomplishments
Owned end-to-end APJ HR operations for 1,500+ employees, serving as primary POC for HR tools and lifecycle queries. Managed Workday HCM employee data and workflows, drove process automation and HR dashboards, and coordinated payroll inputs and compliance documentation for audit readiness.
Senior People Service Partner
Synamedia
Sep 2021 - Sep 2024 (3 years)
Delivered HR shared services support for 2,000+ employees across APAC & EMEA, managing HR operations and SLA adherence via ServiceNow. Conducted Oracle HRIS data audits (99.5%+ accuracy), standardized HR SOPs, and supported payroll validation and compliance checks (99.8% accuracy) across the employee lifecycle.
Provided Tier 1 and Tier 2 HR operations support for 5,000+ employees globally, handling high-volume HR queries through ServiceNow. Performed payroll audits and HR data validations, and supported onboarding operations and HR documentation processes.
HR Consultant
SunGard Availability Services
Nov 2018 - Jun 2020 (1 year 7 months)
Managed onboarding logistics, background verification, and HR documentation/employee record management to support end-to-end employee lifecycle operations. Coordinated with vendors for background checks and supported HR compliance initiatives including POSH training and statutory documentation.
Education
Degrees, certifications, and relevant coursework
Jaipur National University
Master of Business Administration, Human Resources
Completed an MBA in Human Resources at Jaipur National University.
BBD University
Bachelor of Business Administration, Retail & Hospitality Management
Completed a BBA focused on Retail & Hospitality Management at BBD University.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Social media
Job categories
Skills
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