Adesoji Morayo
@adesojimorayo
I resolve customer enquiries and build positive client relationships across healthcare and support services.
What I'm looking for
I'm currently supporting adults with learning disabilities and autism at Royal Mencap Society, where I handle concerns calmly, adapt support to changing needs, and maintain accurate documentation for regulatory compliance.
Previously, I worked as a Customer Relations Officer at Evans Therapeutics in Lagos, responding to enquiries, managing customer accounts, and building relationships with clients and healthcare professionals. I grew a client portfolio by 50% through targeted prospecting and relationship building.
At Joba Pharmacy, I delivered healthcare customer support in a fast-paced environment, resolving complaints and high volumes of enquiries with professionalism and attention to detail.
I'm seeking a Customer Service Representative role where I can understand customer needs, resolve enquiries effectively, and contribute to consistently positive customer experiences.
Experience
Work history, roles, and key accomplishments
Handled challenging situations calmly and professionally, using active listening and de-escalation techniques to resolve concerns and maintain positive interactions. Managed multiple competing priorities while ensuring individuals received timely and consistent support.
Education
Degrees, certifications, and relevant coursework
Olabisi Onabanjo University
Bachelor of Pharmacy, Pharmacy
Bachelor of Pharmacy degree from Olabisi Onabanjo University.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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