Adedotun Adesanya
@adesanya
I support customers, resolve service issues, and maintain accurate operational and administrative records.
NigeriaWhat I'm looking for
I'm a customer-focused professional with hands-on experience in customer relations, record management, and administrative support. Proven ability to communicate clearly with diverse clients, handle inquiries professionally, manage data accurately, and work efficiently. Proficient in Microsoft Office and equipped with technical support skills, with certifications in customer service and IT fundamentals. Committed to utilising skills to drive organisational success.
Experience
Work history, roles, and key accomplishments
Traffic & Commercial Officer
Nigerian Railway Corporation
Jan 2023 - Present (3 years 7 months)
Provided frontline customer support to passengers by responding to inquiries, resolving disputes, and handling complaints professionally. Managed difficult customers calmly while ensuring adherence to organisational policies and maintained accurate records of transactions and revenue.
Office Assistant
The Polytechnic, Ibadan
Jan 2021 - Dec 2022 (1 year 11 months)
Supported internal and external inquiries through professional communication and timely follow-ups. Managed sensitive records and documents while maintaining strict confidentiality and accuracy, and assisted with report preparation and data analysis.
Office Assistant
Ogun State House of Assembly
Sep 2020 - Nov 2020 (2 months)
Handled data entry and document management tasks with high accuracy and efficiency. Drafted and typed official emails, correspondence, and reports promptly and professionally, and organised documents to ensure smooth daily operations.
Education
Degrees, certifications, and relevant coursework
Lead City University
Master of Science, Public Administration
Pursued a Master of Science in Public Administration, completing in 2025.
Chrisland University
Bachelor of Science, Political Science
Grade: Second Class Upper
Earned a Bachelor of Science in Political Science with Second Class Upper honours.
Tech stack
Software and tools used professionally
Availability
Location
NigeriaAuthorized to work in
Job categories
Skills
Interested in hiring Adedotun?
You can contact Adedotun and 90k+ other talented remote workers on Himalayas.
Message AdedotunGet matched with your dream remote job
Sign up now and join over 250,000+ remote workers who receive personalized job alerts, curated job matches, and more for free!
