Open to opportunities

Adenike Adeniyi

@adenikeadeniyi

Message

Motivated graduate skilled in research, customer service, and administrative coordination.

Nigeria

Message

What I'm looking for

I seek a role where I can apply research, admin, and customer-service skills in a collaborative, growth-focused team that values impact and learning.

I am a motivated graduate with hands-on experience in customer service, administration, and research support, committed to delivering accurate work and positive stakeholder experiences.

At ACES Africa I collected and analyzed data on SRHR and mental health, contributed to reports and outreach, and helped ensure ethical, timely project delivery; during NYSC I maintained student records, coordinated events, and improved inter-departmental communication.

Previously I supported high-volume customer service operations, achieving over 80% customer satisfaction while managing orders, logistics coordination, and FAQ documentation; I am adaptable, eager to learn, and focused on roles that let me solve problems and bring structure.

Experience

Work history, roles, and key accomplishments

Current

Research Volunteer

Current

ACES Africa

Jan 2023 - Present (2 years 9 months)

Collected and analyzed data on SRHR and mental health, contributed to research reports and briefs, and supported outreach that informed advocacy and campus engagement.

Data Collection Data Analysis Research Methodology Scientific Writing Monitoring & Evaluation Ethical Compliance

Administrative Support

University of Ibadan

Jan 2024 - Jan 2025 (1 year)

Maintained student mobilization registers and records, coordinated student engagement events and awareness campaigns, and streamlined inter-departmental communication and documentation.

Records Management Event Coordination Microsoft Office Google Workspace Student Affairs

Customer Service Representative

Divine Creations

Jan 2019 - Dec 2022 (3 years 11 months)

Responded to high volumes of customer inquiries across phone, WhatsApp, and email, handled complaints to maintain over 80% satisfaction, and processed orders coordinating deliveries with suppliers.

Customer Relationship Management Order Processing Upselling CRM Communication

Education

Degrees, certifications, and relevant coursework

Federal University of Agriculture, Abeokuta

Bachelor of Science, Pure and Applied Zoology

2018 - 2023

Completed a Bachelor of Science in Pure and Applied Zoology with coursework and research experience completed between September 2018 and November 2023.