Embabo Gesiere

I’m an adaptable and motivated professional with experience in customer service, sales supervision, team leadership, administrative support, and client communication. As a Customer Service Supervisor, I led a team of 16, handled customer concerns, reviewed feedback to identify recurring issues, and helped maintain consistent service during busy periods. Previously, as a Sales Supervisor, I led a team of 12, built strong customer relationships, supported sales performance, and contributed to customer retention and revenue goals.

I’m skilled in communication, customer and client support, virtual assistance, data entry, document management, research, Microsoft Office, Google Workspace, writing, and digital collaboration. I’m also developing my skills in cybersecurity and Python and actively pursuing additional professional training in technology, conflict, peacebuilding, gender, human rights, and security.

Alongside my professional experience, I am studying Criminology and have completed training through UNITAR and other professional learning platforms. I’m interested in remote opportunities where I can contribute through customer support, administration, operations, research, writing, client services, or other roles that value strong communication, reliability, problem-solving, and continuous learning.

I’m particularly interested in working with international and remote-first teams where I can grow professionally, take on meaningful responsibilities, and bring a strong work ethic, leadership experience, and willingness to learn.