Umar Abdulmumin
@umarabdulmumin
Detail-oriented research professional with expertise in data analysis.
What I'm looking for
I am a detail-oriented and research-focused professional with extensive experience in data collection, transcription, and analysis. My background includes conducting interviews and facilitating focus group discussions, utilizing electronic data collection tools such as KoboToolbox and ODK. I have a strong understanding of ethical research practices and the child protection landscape in Nigeria, which allows me to engage effectively with diverse populations.
In my role as a Freelance Research Assistant, I have successfully conducted key informant interviews and maintained high data accuracy across various research projects. My experience as a Customer Care Representative further honed my skills in data collection and analysis, where I applied problem-solving strategies to enhance customer experiences. I am adept at working independently, managing deadlines, and ensuring high-quality data integrity, making me a valuable asset in any research-oriented role.
Experience
Work history, roles, and key accomplishments
Research Assistant
Freelance Research Projects
Jan 2022 - Present (3 years 5 months)
Conducted key informant interviews and focus group discussions across various research projects. Recorded and transcribed interview data using electronic tools for analysis, maintaining ethical research standards while engaging with diverse populations.
Customer Care Representative
TBIL Travels
Jan 2022 - Apr 2024 (2 years 3 months)
Engaged in data collection and analysis to improve customer experiences. Conducted surveys and recorded customer feedback for business insights, applying problem-solving skills and communication strategies to ensure client satisfaction.
Industrial Training Intern
Murtala Mohammed International Airport
Jan 2017 - Feb 2017 (1 month)
Assisted in administrative data collection and reporting, gaining hands-on experience in communication and information management.
Education
Degrees, certifications, and relevant coursework
Federal Polytechnic Idah
Higher National Diploma, Public Administration
2018 - 2020
Grade: Upper Credit, 3.17 CGPA
Completed a Higher National Diploma in Public Administration, focusing on the principles and practices of public governance and administration.
Federal Polytechnic Idah
National Diploma, Public Administration
2015 - 2017
Grade: Upper Credit, 3.19 CGPA
Completed a National Diploma in Public Administration, gaining foundational knowledge in public service and administration.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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