Open to opportunities

Aden Drake

@adendrake

Message

I’m a senior hospitality professional focused on exceptional guest service, team coordination, and smooth operations.

United States

Message

What I'm looking for

I’m looking for a fast-paced, service-driven team where I can deliver exceptional guest experiences, coordinate operations, and help onboard others—using my customer-first mindset and strong communication to keep everything running smoothly.

I’m a senior server known for delivering high-quality, people-centered service in fast-paced fine dining. From April 2022 to present, I manage multiple priorities with consistency while keeping service flow smooth through clear timing and communication across teams.

I also bring coordination and operations strength from prior roles where I trained and onboarded new team members, supported workflow alignment, and maintained service standards. I’ve complemented guest-facing service with back-of-house and administrative experience—order management, customer communication, scheduling/logistics, and accurate reporting using tools like Asana, CRM, Excel, Google Workspace, and Microsoft Office.

Experience

Work history, roles, and key accomplishments

Current

Senior Server

Current

Porch & Parlor Prime Steakhouse

Apr 2022 - Present (4 years 1 month)

Deliver high-quality service in a fast-paced fine dining environment while managing multiple priorities. Train and onboard team members, coordinate service flow and timing across teams, and use Asana and CRM tools to keep operations running smoothly.

Customer Service Fine Dining Service Service Coordination Asana CRM Relationship Building Operations & Support Time Management

Childcare Provider

Private Households

Jun 2020 - Apr 2022 (1 year 10 months)

Managed schedules, logistics, and daily routines with strong attention to detail. Maintained clear communication with families to ensure consistency and trust.

Childcare Scheduling Logistics Communication With Families Attention To Detail Trust Organizational Leadership

Order Management Coordinator

Signet, Inc.

Jul 2019 - Jun 2020 (11 months)

Managed order tracking and fulfillment workflows using internal systems. Coordinated with internal teams to resolve delays and inventory issues, and proactively communicated with clients to manage expectations and provide updates.

Order Management Inventory Management Client Communication Operations Coordination Google Workspace Microsoft Office Time Management

Sales & Bulk Purchasing Coordinator

Ultimate Dental

Apr 2018 - Jul 2019 (1 year 3 months)

Managed customer bulk purchasing agreements and provided administrative and sales support while maintaining accurate documentation. Used Excel and CRM tools for reporting and customer account tracking.

Sales Support Bulk Sales Documentation Management Excel CRM Reporting Administrative Coordination Responsiveness

Education

Degrees, certifications, and relevant coursework

The University of Memphis

Bachelor’s of Professional Studies (B.P.S.), Organizational Leadership

Grade: Cum Laude

Bachelor’s of Professional Studies (B.P.S.) in Organizational Leadership at the University of Memphis, with expected graduation in August 2026 and noted Cum Laude.