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Adelina PashajAP
Open to opportunities

Adelina Pashaj

@adelinapashaj

I deliver reliable remote customer service, scheduling, and virtual assistance across international teams.

Albania
Message

What I'm looking for

I'm looking for a fully remote customer service or virtual assistant role where I can use reliable communication, organization, digital workflows, and independent responsibility.

I've supported 100+ guests per shift at Restaurant Kirchenwirt in Austria, resolving concerns professionally, coordinating reservations and service workflows, and onboarding new team members.

Across more than 10 years of customer service in Switzerland and Austria, I've independently prioritized work, de-escalated customer issues, and communicated in international, multilingual environments. I'm also a Clio Certified Administrator with training in business law, international law, and digital project work, and I’m ready to bring dependable organization to a remote customer service or virtual assistant role.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

MS

Mustafa Hoxha High School

Abitur, General Studies

2012 - 2015

Completed general university entrance qualification (Abitur) from Mustafa Hoxha High School in Albania.

Tech stack

Software and tools used professionally

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