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Adekunle DamilareAD
Open to opportunities

Adekunle Damilare

@adekunledamilare1

Customer Support Specialist and sales professional delivering end-to-end client care with calm, accurate, remote-first service.

Nigeria
Message

What I'm looking for

I’m looking for a remote customer support role where I can deliver accurate, empathetic, end-to-end service—handle inquiries and issues with care, maintain clean records, and support growth through strong client retention and sales coordination.

I’m a Dedicated and results-driven customer support and sales professional with over three years of hands-on experience delivering exceptional client experiences across the pharmaceutical and travel industries. I’m fluent in English (C1), highly dependable in a fully remote environment, and genuinely focused on making customers feel heard and helped.

At Real Cran Pharmacy, I delivered frontline customer support by responding to patient and client inquiries through in-person and digital communication channels. I provided accurate information promptly and professionally, handled product-related requests and service concerns with a calm, empathetic, solution-oriented approach, and built trust through consistent follow-up.

In my role as a Sales Representative at Amoroam Travels and Tours, I supported customers across phone, email, and chat—handling bookings, services, and account matters with timely, courteous responses. I onboarded new customers through clear guidance, managed end-to-end client interactions, escalated complex issues when needed, and maintained detailed records to support reporting and continuous service improvement.

I bring a strong process mindset and comfort with digital tools, from WhatsApp Business to Google Docs and Sheets, plus remote collaboration and email/chat platforms. I’m self-motivated, adaptable across global time zones, and passionate about delivering outstanding support experiences that create real, lasting value for both customers and the brands I represent.

Experience

Work history, roles, and key accomplishments

RP
Current

Assistant Pharmacist

Real Cran Pharmacy

May 2022 - Present (4 years 2 months)

Provided frontline customer support by responding to patient and client inquiries through in-person and digital channels with accurate, professional information. Maintained organized records of client interactions and coordinated with vendors and internal teams to support smooth daily operations.

AT

Sales Representative

Amoroam Travels and Tours

Jan 2025 - Feb 2026 (1 year 1 month)

Delivered customer support across phone, email, and chat for bookings, services, and account inquiries, ensuring timely and courteous responses. Onboarded new customers through the service process, managed end-to-end client interactions, escalated complex issues, and maintained detailed records including feedback and pipeline activity.

Education

Degrees, certifications, and relevant coursework

II

In View University of Ibadan

Doctor of Pharmacy (Pharm.D), Pharmacy

Pursuing a Doctor of Pharmacy (Pharm.D) at In View University of Ibadan, expected graduation in 2026.

Tech stack

Software and tools used professionally

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