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Cheluchi Ozioko

@cheluchiozioko

Result-driven customer service professional experienced in remote support and client relations.

Nigeria
Message

What I'm looking for

I seek a remote customer support role where I can use empathy, strong communication, and CRM skills to improve client satisfaction and grow professionally.

I am a persuasive, result-driven customer service professional with hands-on experience in customer relations, client management, and remote support roles. I consistently use strong communication, empathy, and active listening to resolve customer concerns efficiently and deliver positive experiences.

My background includes roles as an intern pharmacist supporting patient inquiries and prescription processes, a customer service representative handling calls and complaints, and an independent travel agent managing bookings and ticketing remotely. I seek opportunities where I can contribute to client satisfaction and organizational growth in a remote call center or customer support capacity.

Experience

Work history, roles, and key accomplishments

MP

Intern Pharmacist

Medfinity Pharmacy

Supported patient inquiries and provided medication guidance, assisted in dispensing prescriptions, and maintained accurate records to ensure positive patient experiences.

Education

Degrees, certifications, and relevant coursework

Enugu State University of Science and Technology logoET

Enugu State University of Science and Technology

Bachelor of Pharmacy, Pharmacy

2019 - 2024

Completed a Bachelor of Pharmacy program focusing on pharmaceutical sciences, patient care, and dispensing practices from 2019 to 2024.

Tech stack

Software and tools used professionally

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Cheluchi Ozioko - Customer Service Representative - SSEDDOC Security Company | Himalayas