Cheluchi Ozioko
@cheluchiozioko
Result-driven customer service professional experienced in remote support and client relations.
What I'm looking for
I am a persuasive, result-driven customer service professional with hands-on experience in customer relations, client management, and remote support roles. I consistently use strong communication, empathy, and active listening to resolve customer concerns efficiently and deliver positive experiences.
My background includes roles as an intern pharmacist supporting patient inquiries and prescription processes, a customer service representative handling calls and complaints, and an independent travel agent managing bookings and ticketing remotely. I seek opportunities where I can contribute to client satisfaction and organizational growth in a remote call center or customer support capacity.
Experience
Work history, roles, and key accomplishments
Customer Service Representative
SSEDDOC Security Company
Responded to customer calls and messages to resolve inquiries and complaints, maintained client data, and ensured satisfaction through empathetic problem-solving.
Intern Pharmacist
Medfinity Pharmacy
Supported patient inquiries and provided medication guidance, assisted in dispensing prescriptions, and maintained accurate records to ensure positive patient experiences.
Independent Travel Agent
ASAP Tickets
Provided remote travel consultation, managed bookings and itinerary changes, and handled ticketing issues, cancellations, and refunds across multiple channels.
Education
Degrees, certifications, and relevant coursework
Enugu State University of Science and Technology
Bachelor of Pharmacy, Pharmacy
2019 - 2024
Completed a Bachelor of Pharmacy program focusing on pharmaceutical sciences, patient care, and dispensing practices from 2019 to 2024.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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