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@adejokeikupolati
I am a dedicated customer service professional skilled in digital engagement.
I am a dedicated and result-oriented customer service and administrative professional with over three years of experience supporting clients, managing digital engagement, and improving service delivery. I focus on clear communication, timely responses, and customer-focused solutions.
In recent roles I managed multichannel customer support, created content calendars, and ran paid ad campaigns on Facebook and Instagram, analyzing CTR, ROAS and conversions to improve performance. I consistently increased engagement through timely replies and trend-based content.
During my audit internship I reviewed financial documents, participated in procurement and fiscal audits, and drafted audit reports that supported internal control assessments and follow-ups. I bring a disciplined approach to reporting, compliance, and risk-aware operations.
I am continuously expanding my skills in digital marketing and graphic design (Adobe Suite) and seek opportunities where I can combine client-facing support, digital engagement, and administrative excellence within collaborative teams focused on growth.
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Work history, roles, and key accomplishments
Energy Commission of Nigeria
May 2024 - Mar 2025 (10 months)
Reviewed financial documents and ensured compliance with policies; participated in procurement and fiscal audits, contributed to internal control assessments, and drafted audit reports to support departmental follow-ups.
Suzz Tenderly Secondary School
Jan 2022 - Present (3 years 10 months)
Supported daily lesson delivery and classroom organization, assisted in grading and student supervision, and maintained academic records to improve student participation and learning outcomes.
Degrees, certifications, and relevant coursework
Bachelor of Science in Education, Economics
2018 - 2023
Completed a Bachelor of Science in Education with a focus on Economics at the University of Abuja from 2018 to 2023.
2011 - 2017
Completed secondary education at Community High School, Iyara Ijumu from 2011 to 2017.
2002 - 2010
Completed primary education at St. Joseph Primary School, Iyara Ijumu from 2002 to 2010.
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