Open to opportunities

Bolaji Blessing

@bolajiblessing

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Dedicated Virtual Assistant with expertise in customer support and social media.

Nigeria

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What I'm looking for

I am looking for a role that values collaboration, offers growth opportunities, and allows me to utilize my skills in customer service and administration.

I am a dedicated and detail-oriented Virtual Administrative Assistant and Customer Service Representative with two years of experience in providing exceptional customer service and administrative support. My ability to work independently and collaboratively has allowed me to deliver high-quality results that consistently exceed client expectations.

In my current role at Orizon Consulting, I manage a busy executive's calendar, coordinating an average of 10 meetings per week while ensuring effective communication with high-level clients. My experience as a Social Media Manager has equipped me with the skills to create compelling content and implement effective strategies that boost engagement and brand awareness across multiple platforms.

With a Bachelor of Science in Industrial Relations and Human Resource Management, I possess a strong foundation in organizational skills and interpersonal communication. I am passionate about leveraging my skills to contribute positively to a dynamic team and help organizations achieve their goals.

Experience

Work history, roles, and key accomplishments

Current

Virtual Administrative Assistant

Current

Orizon Consulting

Jan 2025 - Present (4 months)

Managed executive's calendar, coordinated meetings, and provided exceptional customer service. Handled customer inquiries, safeguarded sensitive information, and optimized time management for the Managing Director. Analyzed customer feedback to identify trends and improve services.

Calendar Management Customer Service Time Management Data Analysis Communication Skills Problem Solving

Virtual Social Media Manager

Linchpin View Limited

Mar 2024 - Mar 2024 (0 months)

Managed social media platforms, ensuring consistent brand messaging and engagement. Developed effective strategies, created compelling content, and conducted market research to enhance audience interaction and brand awareness.

Social Media Management Content Creation Brand Strategy Market Research

Customer Service/Sales Representative

Ileoja Online Market Place

Jun 2023 - Jul 2023 (1 month)

Converted potential clients to premium subscribers, addressed customer inquiries, and resolved complaints. Assisted in recruitment processes and built sustainable relationships through effective communication.

Client Inquiries Recruitment Relationship Building Communication Skills Problem Solving Customer Engagement

Head of Corpers (NYSC)

Ministry of Local Govt and Chieftaincy Affairs

May 2023 - Oct 2023 (5 months)

Coordinated compliance for over 30 Corp Members, ensured compensation, and participated in state programs. Assisted in the welfare of Corp members and contributed to sustainable development goals.

Coordination Compliance Management Program Participation Welfare Team Leadership Communication Skills Relationship Building Community Development Organizational Skills

Education

Degrees, certifications, and relevant coursework

Lagos State University

Bachelor of Science, Industrial Relations and Human Resource Management

2019 - 2023

Completed a Bachelor of Science in Industrial Relations and Human Resource Management, focusing on the principles of managing human resources and labor relations within organizations.