Adebisi Abdulazeez
@adebisiabdulazeez
Customer Service Coordinator at Mega 5 Restaurant, tracking orders and coordinating delivery updates with logistics teams.
CanadaWhat I'm looking for
At Mega 5 Restaurant, I managed customer inquiries and order tracking, coordinating with logistics and fulfillment teams to investigate issues and provide updates.
I followed up on delayed orders, refunds, and special requests, and shared recurring service concerns to support improvements.
At Native Camp, I supported clients in virtual sessions and troubleshot platform issues in real time. Earlier, at B Business Enterprises, I handled customer inquiries across calls, email, and live chat and maintained CRM case records.
Experience
Work history, roles, and key accomplishments
Online English Instructor / Support Specialist
Native Camp
May 2024 - Jul 2026 (2 years 2 months)
Supported international clients through one-to-one virtual sessions, troubleshooting platform issues in real time and recording recurring issues for process improvement.
Customer Service Coordinator
Mega 5 Restaurant
Nov 2021 - Apr 2024 (2 years 5 months)
Managed high-volume customer inquiries, order tracking, and outbound follow-up calls, coordinating with logistics and fulfillment teams to resolve issues and provide timely updates.
Customer Service Representative
B Business Enterprises
Feb 2018 - Oct 2021 (3 years 8 months)
Handled 50+ inbound calls, outbound follow-ups, and live-chat inquiries daily, maintaining accurate CRM records and resolving customer concerns at first contact when possible.
Education
Degrees, certifications, and relevant coursework
Benue State University
Bachelor of Science, Sociology
Earned a Bachelor of Science in Sociology from Benue State University in 2021.
Federal Polytechnic Idah
Higher National Diploma, Building Technology
Completed a Higher National Diploma in Building Technology from Federal Polytechnic Idah in 2018.
TEFL Certification
TEFL Certification, Teaching English as a Foreign Language
Earned a TEFL certification for teaching English as a foreign language.
Tech stack
Software and tools used professionally
Availability
Location
CanadaAuthorized to work in
Salary expectations
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