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Adan MackAM
Open to opportunities

Adan Mack

@adanmack

Dependable customer service professional with 7+ years in fast-paced, customer-facing roles.

United States
Message

What I'm looking for

I am seeking a customer-focused role—preferably remote or hybrid—that values reliability, clear communication, growth, and opportunities to support teams and customers.

I am a dependable, self-motivated customer service professional with over seven years of experience in fast-paced, customer-facing roles. I consistently deliver positive, professional interactions and resolve issues with patience and clear communication.

I am comfortable with remote communication channels — phone, email, and chat — and pick up new digital systems quickly. I have experience with appointment scheduling, accurate data entry, Microsoft Office, and general workplace software.

My background includes retail customer service, event stagehand and rigger work, independent arborist assisting/climbing, and crew leadership during seasonal operations. I am known for reliability, strong initiative, and a consistent above-and-beyond work ethic.

I take pride in training and supporting teammates, adapting under pressure, and maintaining professionalism in both customer-facing and operational roles. I seek opportunities where I can contribute dependably and continue to grow my skills.

Experience

Work history, roles, and key accomplishments

AS
Current

Stagehand & Rigger

ATD Event Services

Aug 2022 - Present (3 years 3 months)

Coordinated with production crews at Pinnacle Bank Arena since Aug 2022, executing complex setups under pressure and adapting to changing needs to ensure smooth event operations.

Education

Degrees, certifications, and relevant coursework

LS

Lincoln High School

High School Diploma, High School Diploma

Graduated from Lincoln High School in 2022.

Tech stack

Software and tools used professionally

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Adan Mack - Arborist Assistant - Independent | Himalayas