Adan Mack
@adanmack
Dependable customer service professional with 7+ years in fast-paced, customer-facing roles.
What I'm looking for
I am a dependable, self-motivated customer service professional with over seven years of experience in fast-paced, customer-facing roles. I consistently deliver positive, professional interactions and resolve issues with patience and clear communication.
I am comfortable with remote communication channels — phone, email, and chat — and pick up new digital systems quickly. I have experience with appointment scheduling, accurate data entry, Microsoft Office, and general workplace software.
My background includes retail customer service, event stagehand and rigger work, independent arborist assisting/climbing, and crew leadership during seasonal operations. I am known for reliability, strong initiative, and a consistent above-and-beyond work ethic.
I take pride in training and supporting teammates, adapting under pressure, and maintaining professionalism in both customer-facing and operational roles. I seek opportunities where I can contribute dependably and continue to grow my skills.
Experience
Work history, roles, and key accomplishments
Arborist Assistant
Independent
Oct 2025 - Present (1 month)
Performed independent arborist assistance and climbing work, communicating with clients and coworkers to complete jobs safely while demonstrating reliability and initiative.
Stagehand & Rigger
ATD Event Services
Aug 2022 - Present (3 years 3 months)
Coordinated with production crews at Pinnacle Bank Arena since Aug 2022, executing complex setups under pressure and adapting to changing needs to ensure smooth event operations.
Customer Service Associate
Various
Jan 2017 - Present (8 years 10 months)
Delivered high-quality customer service in fast-paced retail and food service environments from 2017–Present, resolved order and payment issues, and trained new employees to improve service efficiency.
Education
Degrees, certifications, and relevant coursework
Lincoln High School
High School Diploma, High School Diploma
Graduated from Lincoln High School in 2022.
Availability
Location
Authorized to work in
Job categories
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