Open to opportunities

Destiny Dardon

@destinydardon

Detail-oriented customer support and administrative professional with 4+ years supporting high-volume clients, CRM pipelines, and scheduling.

United States

Message

What I'm looking for

I’m seeking a remote customer service, administrative, or call center position offering growth and stability. I want a performance-driven team where I can support high-volume customers, manage accurate records, and contribute to measurable results.

I’m a detail-oriented customer service and administrative professional with 4+ years supporting high-volume client interactions, B2B sales pipelines, scheduling coordination, and CRM management. I manage inbound and outbound calls, resolve customer concerns efficiently, and keep accurate digital records across CRM and POS systems.

In my current role at Canopy Cocktails & Garden, I average 60+ client touchpoints daily, resolve billing and service issues, process digital payments, and upsell services to support revenue growth. Previously, I conducted 70–100 outbound calls daily for lead qualification and sales pipeline follow-ups, and I’ve also supported event operations and patient services by coordinating schedules, handling insurance documentation, and improving day-to-day flow. I’m at my best in performance-driven environments, communicating clearly, collaborating remotely, and maintaining high standards for data accuracy.

Experience

Work history, roles, and key accomplishments

Current

Client Support & Sales Rep

Current

Canopy Cocktails & Garden

Apr 2024 - Present (2 years)

Managed high-volume customer interactions, averaging 60+ client touchpoints daily. Resolved billing and service concerns, processed digital payments, upsold services, and maintained accurate POS and CRM documentation.

Customer Support POS & Digital Payments Upselling Conflict Resolution

B2B Sales & Account Executive

Olly Olly

Sep 2025 - Dec 2025 (3 months)

Conducted 70–100 outbound calls daily to qualify leads and sell digital marketing services. Managed CRM pipelines, scheduled consultations, and met/exceeded performance metrics in a goal-driven sales environment.

Lead Qualification Outbound Calling Digital Marketing Sales Data Tracking Performance Metrics

Event & Operations Support Associate

The Music Yard

Apr 2024 - Jan 2025 (9 months)

Handled guest check-ins, ticketing workflows, and client list administration for high-traffic events. Coordinated event transitions and resolved real-time issues while providing administrative and operational support.

Ticketing Systems Event Operations Administrative Support Real Time Issue Resolution Scheduling coordination High Traffic Support

Patient Service Representative

University Dental Associates

Jan 2023 - Jan 2024 (1 year)

Coordinated scheduling for multiple providers, managing 40–60 patient interactions daily. Processed insurance documentation and verified benefits accurately, maintained confidential digital records, and handled inbound calls for appointment changes and follow-ups.

Medical Scheduling Patient Support Insurance Processing Benefits Verification