ABAdam Bowers
@adabee
Results-driven customer service and sales professional with strong financial expertise.
United StatesWhat I'm looking for
I am a results-driven customer service and sales professional with a strong technical and financial background, experienced in managing high-value clientele and up to 300 accounts per year. I consistently build client relationships, negotiate settlements, and deliver needs-based solutions while ensuring regulatory and ethical compliance.
My background spans debt negotiation, account management, claims intake, and patient care coordination across remote and in-person roles. I bring proven performance—including negotiating settlements totaling $2.3M and exceeding targets—plus a commitment to process improvement and long-term remote career growth.
Experience
Work history, roles, and key accomplishments
Senior Debt Consultant
Bliss Financial
Aug 2024 - Present (1 year 4 months)
Negotiated settlements and repayment plans while meeting sales targets, delivered needs-based consultative solutions, and maintained ethical, compliant sales practices in a remote role.
Credit Specialist
The Credit Pros
Jan 2025 - Apr 2025 (3 months)
Managed client credit improvement plans using data-driven solutions and built strong client relationships to ensure satisfaction and retention while ensuring compliance with federal and state credit regulations.
Patient Care Coordinator
Personal RX
Mar 2023 - Jul 2023 (4 months)
Coordinated post-discharge patient care and timely medication delivery, acted as liaison between patients, pharmacists, and physicians, and maintained HIPAA compliance handling sensitive patient data.
Claims Intake Specialist
Decibel Advertising
Oct 2022 - Jun 2023 (8 months)
Managed the claims intake process ensuring accuracy and completeness, investigated and analyzed claims to determine eligibility and compensation, and resolved client inquiries with high-quality customer service.
Debt Consultant
J.G. Wentworth
Nov 2021 - Mar 2022 (4 months)
Resolved consumer debt through strategic negotiation and personalized repayment solutions in a remote capacity, focusing on client outcomes and settlement success.
Account Manager
Citizens Debt Relief
Mar 2020 - Aug 2020 (5 months)
Negotiated settlements and repayment plans and provided tailored debt relief solutions to meet client needs while delivering exceptional customer service and compliance.
Account Manager
Business Debt Adjusters
Jun 2019 - Feb 2020 (8 months)
Restructured business debt to reduce financial risk and negotiated favorable settlements with creditors while guiding clients through the debt resolution process.
Senior Account Manager
National Debt Relief
Oct 2016 - May 2019 (2 years 7 months)
Negotiated debt settlements exceeding targets, provided exceptional customer service, and collaborated with teams to streamline processes and improve outcomes.
Debt Consultant
Strategic Financial
Apr 2014 - Oct 2016 (2 years 6 months)
Negotiated settlements totaling $2.3M as top salesman of the month, advised clients on financial strategies and budgeting, and managed secured and unsecured debt cases.
Junior Broker
Phoenix Financial
Mar 2013 - Apr 2014 (1 year 1 month)
Assisted senior brokers in executing trades and managing portfolios, maintained regulatory compliance, and prospected new clients through cold calling and networking.
Plumber Apprentice
Forte Plumbing & Heating
Mar 2010 - Oct 2013 (3 years 7 months)
Installed sinks, trim, water heaters, and boilers on new construction sites and performed bathroom and kitchen rough-ins while supporting senior plumbers.
Education
Degrees, certifications, and relevant coursework
SAE Institute of Technology, New York
Diploma in Audio Engineering, Audio Engineering
2020 - 2021
Completed a Diploma in Audio Engineering at SAE Institute of Technology in New York from 2020 to 2021.
WUWidener University
Associate's Degree, Communications
Awarded an Associate's Degree in Communications from Widener University in 2002.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
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