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Abubakar TankoAT
Looking for a job

Abubakar Tanko

@abubakartanko

Customer-focused IT support professional skilled in troubleshooting, communication, CRM tools, and delivering excellent customer service.

Nigeria
Message

What I'm looking for

I am looking for a remote Customer Support or Technical Support role that offers opportunities for growth, continuous learning, and the chance to make a meaningful impact by helping customers solve problems effectively.

Customer-focused professional with experience in IT support and technical troubleshooting. Skilled in communication, problem-solving, CRM tools, and customer service. Passionate about helping customers, resolving issues efficiently, and delivering a positive customer experience.

Experience

Work history, roles, and key accomplishments

FR
Current

Customer Support Intern

Freelance Remote

Jan 2024 - Present (2 years 5 months)

Handled customer inquiries via email and chat using Zendesk and Slack, ensuring timely support and issue resolution. Managed scheduling with Calendly and ticketing with HubSpot, collaborating with Google Docs and Monday.com.

Education

Degrees, certifications, and relevant coursework

HS

HMS Secondary School

Secondary School, Secondary Education

Completed secondary education at HMS Secondary School in Kaduna, graduating in August 2024.

NS

NNPC Staff School

Secondary School, Secondary Education

Completed education at NNPC Staff School in Kaduna in August 2018.

Bayero University Kano logoBK

Bayero University Kano

Bachelor's Degree, Cyber security

2024 -

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