Looking for a job

Abubakar Anoze Umar

@abubakaranozeumar

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I build reliable Azure environments, automate IT operations, and resolve complex cloud and Microsoft 365 issues.

Nigeria

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What I'm looking for

I'm looking for a role where I can build secure, reliable cloud infrastructure, automate operational work, troubleshoot complex technical issues, and continue growing in Infrastructure as Code, Kubernetes, observability, and scalable delivery pipelines.

I support Azure and Microsoft 365 customers at Tek Experts Nigeria, resolving complex technical issues and serving as a primary technical contact for escalated cases.

I've troubleshot Azure Resource Manager, Bicep deployments, Azure APIs, SharePoint, Outlook, Teams, Exchange, and Windows operating system issues. I focus on secure, reliable IT solutions, system performance, and compliance.

At YourBookTeam, I led IT operations and automated onboarding, email responses, and intern tracking with Zapier and ChatGPT, reducing administrative workload by 40%. I also coordinated technical support requests and worked with HR, Marketing, and Graphic Design on website functionality.

My background also includes teaching Python, web development, data analysis, and design tools at New Horizons, alongside data management work for Nigeria Railway Corporation. I'm building further capability in Docker, Terraform, Bicep, Kubernetes, monitoring, and scalable delivery pipelines.

Experience

Work history, roles, and key accomplishments

Microsoft Azure Support Engineer

Tek Expert Nigeria

May 2024 - Sep 2025 (1 year 4 months)

Provided advanced technical troubleshooting and problem-solving for corporate customers, supporting Microsoft 365 and Windows OS issues. Collaborated on cross-team technical issues and resolved customer problems with Azure and M365 services.

Azure Microsoft 365 Windows Azure Resource Manager Bicep SharePoint Outlook Teams Exchange Troubleshooting

Information Technology Engineer

YourBookTeam

Mar 2025 - Aug 2025 (5 months)

Led the IT department, coordinating technical support requests and automating onboarding and email responses. Collaborated with cross-functional teams and mentored new interns.

ClickUp Slack Zapier ChatGpt Automation IT Support Mentorship

Lead Technical Instructor

New Horizons

Mar 2022 - May 2024 (2 years 2 months)

Led training sessions for new instructors on data analysis tools and developed curriculum for Python programming. Instructed on web development and guided graphic design projects.

Excel Power BI Python HTML CSS JavaScript Adobe Illustrator Photoshop Cinema 4D Training

Software Development Intern

PWC Lagos

Aug 2022 - Oct 2022 (2 months)

Learned and developed web applications using C#, HTML, CSS, JavaScript, and React. Gained experience with GitHub and application deployment, and practiced debugging and code reviews.

C#HTML CSS JavaScript React GitHub Debugging Code Review

Data Management Analyst

Nigeria Railway Corporation

Mar 2018 - Feb 2019 (11 months)

Developed and analyzed nominal roll reports to support workforce planning and prepared staff strength reports. Managed organizational data systems and ensured data integrity.

Data Analysis Reporting Data Quality Data Management Workforce Planning