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AR@abrarsadikrhythm
Results-driven Customer Success leader specializing in B2B sales.
BangladeshI am a results-driven Customer Success leader with extensive experience in e-commerce and B2B sales. My expertise lies in high-value client acquisition and revenue growth, where I have consistently demonstrated my ability to lead high-performing teams and optimize CRM-driven sales processes. At Mazegeek Technologies, I generated over $500,000 in annual sales by building trusted B2B relationships and tailoring solutions to meet client needs.
Throughout my career, I have been adept at leveraging data analytics and strategic planning to exceed targets and drive operational excellence across digital platforms. I have successfully managed customer service operations, guided clients through platform use, and resolved issues promptly to maintain high levels of customer satisfaction. My commitment to team leadership is evident in my role as a supervisor and coach, where I improved team performance and CRM adoption significantly.
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Work history, roles, and key accomplishments
Mazegeek Technologies I Parts Cargo Inc
Oct 2021 - Present (4 years 1 month)
Generated over $500,000 in annual sales of premium auto parts by building trusted B2B relationships and tailoring solutions to client needs. Managed customer service operations as the first point of contact for order placement, processing, and issue resolution.
Alifmarts And Alif Soft Tex
Feb 2021 - Sep 2021 (7 months)
Liaised between departments to facilitate communication and keep appropriate parties updated on project developments. Led the website development team according to the CEO's instructions and feedback.
Tele-Campus BPO
Feb 2017 - Dec 2017 (10 months)
Helped a large volume of customers daily with a positive attitude and focus on customer satisfaction. Generated leads for US-based companies in the air duct cleaning and janitorial service industry.
Degrees, certifications, and relevant coursework
Bachelor of Business Administration, Business Administration
Grade: 2.81
Activities and societies: Member of National University Skill Development Forum (NUSDF)
Completed a Bachelor's Degree in Business Administration. Participated as a member of the National University Skill Development Forum (NUSDF).
Higher Secondary Certificate, Science
Grade: 4.14
Activities and societies: Member of Govt Science College Debating Club
Obtained a Higher Secondary Certificate in Science. Was an active member of the Government Science College Debating Club.
Secondary School Certificate, Science
Grade: 4.81
Activities and societies: Member Of English Club
Achieved a Secondary School Certificate from high school. Was a member of the English Club.
Software and tools used professionally
BangladeshYou can contact Abrar Sadik and 90k+ other talented remote workers on Himalayas.
Message Abrar Sadik
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