Open to opportunities

Abolade Ganiyatu

@aboladeganiyatu

Customer Service Representative and Administrative Assistant focused on client satisfaction, scheduling, and efficient operations.

Nigeria

Message

What I'm looking for

I’m looking for a customer-focused role where I can handle client inquiries, manage schedules, and support daily operations, using my communication and administrative skills to deliver excellent service and grow professionally.

I’m a dedicated, detail-oriented graduate with hands-on experience across customer service and administration, plus supporting roles in banking, marketing, and education. I’m confident managing client relationships, handling inquiries professionally, and keeping day-to-day operations running smoothly through strong communication and organization.

As a Customer Service / Administrative Assistant at Warike Global (2025–Present), I manage customer communication via emails and phone calls, schedule meetings and appointments, and provide ongoing support for land and property purchase inquiries. Previously, I served as a Marketing Associate at Wema Bank (2023–2024), where I opened bank accounts, educated customers on services, generated prospective clients, and handled inquiries—then began building experience with a 2019 radio internship and teaching as a Private School Tutor (2024–Early 2025).

Experience

Work history, roles, and key accomplishments

Current

English Tutor

Current

preply

Apr 2022 - Feb 2023 (10 months)

Conducted one-on-one online English lessons, customized learning materials to meet students’ goals, improved students’ speaking, reading, writing, and grammar skills, tracked learning progress, and created an engaging virtual learning environment.

Remote Dynamic Enhance Project Management

Teacher

will of God international school

Feb 2025 - Mar 2026 (1 year 1 month)

Planned and delivered lessons, assessed student progress, managed classroom activities, maintained student records, and created a positive learning environment that supported academic growth and student engagement.

Teamwork Remote Administrative Support Office Operations

Marketing associate

wema bank plc

Mar 2023 - Feb 2024 (11 months)

Promoted the bank’s products and services, acquired new customers, opened and managed customer accounts, built strong client relationships, assisted customers with banking inquiries, and consistently worked towards achieving sales and customer service targets.

Remote Dynamic Enhance Project Management

Customer Service Representative

warike global

Apr 2022 - Feb 2023 (10 months)

Managed customer inquiries through phone, email, and WhatsApp, provided information on company services, scheduled appointments and follow-ups, resolved customer concerns promptly, maintained accurate customer records, and ensured a positive customer experience while supporting daily administrative operations.

Remote Dynamic Enhance Project Management

Education

Degrees, certifications, and relevant coursework

Kwara State University

Bachelor’s degree , Mass communication

2017 - 2021

Grade: 2.4

Activities and societies: Studied Mass Communication with a focus on broadcasting, media ethics, journalism, public relations, advertising, and digital communication. Developed practical skills in news writing, radio production, scriptwriting, media research, public speaking, content creation, and audience engagement through academic coursework and industry internship at Radio Lagos.

Earned a Bachelor's degree from Kwara State University.