ABHISHEK GOSWAMI
@abhishekgoswami1
Customer care and quality-assurance professional with experience in sales and SEO consultancy.
IndiaWhat I'm looking for
I am a dedicated customer care and quality-assurance professional with experience across customer support, sales (DSE for Maruti Suzuki Premier Car World), quality-check roles for large-scale projects like the National Population Register, and SEO consulting. I bring honesty, punctuality and a strong work ethic to every role.
My background includes hands-on experience at IBM as a Customer Care Executive, quality-check responsibilities at Eagle Software Pvt. Ltd., direct sales experience in automotive retail, and SEO consulting for IBSSYSTEM. I communicate in English and Bengali (read, write, speak) and conversational Hindi, and I am motivated by continuous improvement and reliable performance.
Experience
Work history, roles, and key accomplishments
Quality Check
Eagle Software Private Ltd.
Performed quality check duties on a contract basis for the National Population Register (NPR) project to ensure data accuracy and compliance.
DSE (Sales Executive)
Maruti Suzuki Premier Carworld Pvt Ltd
Worked as a Direct Sales Executive for Maruti car sales and service, driving customer acquisition and managing sales processes.
IBCustomer Care Executive
Served as a Customer Care Executive handling client inquiries and support tasks to maintain service quality and customer satisfaction.
SEO Consultant
IBS System
Engaged as an SEO Consultant providing search engine optimisation strategies to improve website visibility and organic traffic.
Education
Degrees, certifications, and relevant coursework
West Bengal Council of Higher Secondary Education
Higher Secondary (Class 12), Higher Secondary Education
Grade: 41.5%
Completed Higher Secondary (Higher) examination with 41.5% under the West Bengal Council of Higher Secondary Education in 2006.
West Bengal Board of Secondary Education
Madhyamik, Secondary Education
Grade: 55.5%
Completed Madhyamik (secondary) examination with 55.5% under the West Bengal Board of Secondary Education in 2004.
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Job categories
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