Open to opportunities

abhinav kumar singh

@abhinavkumarsingh

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Senior product leader driving payments, checkout and retention for consumer platforms.

India

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What I'm looking for

I seek product leadership roles where I can lead payments/checkout and user growth initiatives, work cross-functionally with data and engineering, drive measurable revenue and retention gains, and scale resilient consumer product experiences in a fast-paced, data-driven culture.

I am a seasoned product leader with a proven record of delivering customer-centric, data-driven digital products across high-growth consumer platforms. I have led cross-functional teams to design modular, fault-tolerant payments platforms, optimize checkout funnels, and launch loyalty and retention programs that materially increased revenue and engagement.

My work spans payments, partner integrations, and AI/ML-informed personalization, delivering measurable outcomes such as ₹25 Cr incremental annual revenue from checkout optimization, $1.5M monthly partner revenue generation, and multi-point improvements in conversion and retention. I combine product strategy, technical execution, and stakeholder storytelling to scale resilient product experiences across web and mobile.

Experience

Work history, roles, and key accomplishments

Current

Lead Product Manager

Current

Jubilant FoodWorks Limited

Apr 2022 - Present (3 years 8 months)

Led transformation of checkout and payments across Domino’s, Popeyes, and Hong’s, launching a modular fault-tolerant payments platform with real-time gateway switching and failover that drove ₹25 Cr incremental annual revenue and improved conversion and transaction success rates.

Checkout Optimization PCI Compliance SQL A B Testing Amplitude Metabase

Senior Product Manager

Sixt Research & Development

Jan 2021 - Mar 2022 (1 year 2 months)

Owned consumer booking and partner self-service experiences for SIXT Ride, launching features that automated partner onboarding (reducing manual work 60%) and drove $1.5M in monthly revenue through optimized partner integrations and product-led retention initiatives.

Product Strategy Onboarding Booking UX Data Analysis Cohort Analysis SQL Monetization Cross Functional Collaboration

Product Lead - Renter Experience

Zoomcar

Oct 2019 - Dec 2020 (1 year 2 months)

Led renter experience improvements including real-time booking extensions, loyalty program, and checkout revamp that raised retention 5%, repeat bookings 14%, and conversion by 10%, and executed sales events generating over ₹12 Cr.

Loyalty Programs Product Analytics A B Testing

AVP - Product

Tracxn Technologies

Oct 2018 - Oct 2019 (1 year)

Contributed to a Deal Discovery platform and built features including personalized login (30% sign-in uplift) and AI tools for startup discovery to enable data-driven investor decisions.

Product Management Personalization Authentication Platform Development Data Driven

Product Manager

Hike (Creo Tech)

Feb 2015 - Aug 2018 (3 years 6 months)

Worked on payments and platform products including USSD integrations, Utility Bills payments, Rail Info service, and regional content personalization, driving transactional services and offline access features.

Payments USSD Integration Platform Resiliency Product Strategy Third Party Integrations

Business Development Manager

Hike Messenger

Nov 2013 - Jan 2015 (1 year 2 months)

Part of the hoppr team that onboarded 25+ F&B brands across 60+ cities (300+ outlets), enabling restaurant customer acquisition and location-based loyalty programs.

Business Development Onboarding Loyalty Programs Market Expansion CRM Operations Stakeholder Management

Delivery Manager

Capillary Technologies

Jun 2012 - Oct 2013 (1 year 4 months)

Managed execution of CRM and loyalty campaigns for 26 retail clients (1,500+ stores) and supported design and delivery of retention offers and campaign calendars.

CRM Campaign Management Retail Operations Retention Client Management

Education

Degrees, certifications, and relevant coursework

Birla Institute of Technology and Science, Pilani

BE (Hons.); MSc. (Hons.), Chemical Engineering; Biological Sciences

2007 - 2012

Completed dual honours programs in Chemical Engineering and Biological Sciences, graduating with a BE (Hons.) in Chemical Engineering and an MSc. (Hons.) in Biological Sciences.